VP, Compensation & Analytics
Pleasanton, CA - USA
Job Summary
Your work days are brighter here.
Were obsessed with making hard work pay off for our people our customers and the world around us. As a Fortune 500 company and a leading AI platform for managing people money and agents were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join youll feel it. Not just in the products we build but in how we show up for each other. Our culture is rooted in integrity empathy and shared enthusiasm. Were in this together tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether youre building smarter solutions supporting customers or creating a space where everyone belongs youll do meaningful work with Workmates whove got your return well give you the trust to take risks the tools to grow the skills to develop and the support of a company invested in you for the long haul. So if you want to inspire a brighter work day for everyone including yourself youve found a match in Workday and we hope to be a match for you too.
About the Team
The Vice President will lead approximately 55 Workmates via seven direct reports across a variety of functions. They will build a high-performing inclusive organization grounded in Workdays values of Employees Customer Service Innovation Integrity Fun and Profitability. The leader will create clarity accountability and an environment where Workmates are empowered to collaborate challenge constructively and deliver measurable outcomes.The role partners closely with Global Customer Operations the Commercial Acceleration Office Sales and Revenue Operations Customer Experience Product and Technology Business Technology Competitive and Market Intelligence and GTM enablement teams. The leader will develop a strong leadership bench and align these stakeholders around shared commercial customer and growth priorities.
About the Role
The Vice President Analytics & Compensation leads the Analytics Insights and Sales Compensation functions within the Global Customer Operations organization accountable for using trusted commercial data modern analytics sales-compensation operations and Revenue Operations data management to improve seller effectiveness decision quality and scalable growth. The position sits at the intersection of commercial strategy analytics data operations and field enablement.
Responsibilities
Set the commercial analytics insights and AI strategy. Define the vision operating model priorities and roadmap for commercial analytics insights and AI-enabled decision support. Ensure that data and insights are timely trusted accessible and actionable for sales leaders renewal teams and sellers. Translate customer market pipeline renewal win-rate account contact and seller-performance data into clear recommendations that improve go-to-market execution.
Lead AI-enabled commercial intelligence. Champion the responsible application of AI automation and advanced analytics across the commercial organization. Identify and scale opportunities to use AI to surface risks prioritize actions improve forecast and renewal outcomes streamline commercial workflows and give sellers relevant contextual guidance.
Modernize the analytics ecosystem. Lead the Analytics Modernization Program including the migration and rationalization of reporting and analytics platforms toward Snowflake Sigma and scalable self-service capabilities. Establish an integrated roadmap across CX product customer and commercial data with clear standards for governance data access security and adoption.
Deliver actionable insights to the field. Partner with Sales Renewals Competitive Intelligence and Product teams to embed practical insights into go-to-market tools operating cadences and playbooks. Build the capabilities to identify at-risk renewals and opportunities competitive patterns customer cohorts account signals whitespace and seller behaviors that improve outcomes. Translate analysis into clear next-best actions so commercial teams can act early and with confidence.
Advance the renewals data and insights agenda. Equip renewal leaders and teams with reliable customer product usage commercial and risk insights that improve retention and expansion decisions. Partner with Customer Experience and Revenue Operations to establish a unified view of customer health renewal risk opportunity and value realization.
Own Sales Compensation operations and experience. Oversee the design deployment administration communications and service experience for sales compensation plans. Ensure plans are deployed accurately and at scale; enhance transparency for sales leaders and workmates; and continuously improve case-resolution and communication performance.
Lead Revenue Operations data management and commercial data quality. Govern the processes standards and capabilities that expand and maintain high-quality account contact agreement renewal and commercial data. Lead enrichment cleanup data migration and M&A integration efforts that improve the completeness reliability and usability of data across the revenue organization.
Drive measurable commercial outcomes. Establish success measures that connect analytics AI data quality renewal insights and compensation operations to outcomes including renewal rate retention expansion win rate account and contact coverage seller productivity service levels stakeholder satisfaction and addressable-market growth.
Advise senior commercial leadership and enable forward-looking planning. Provide insight recommendations and actionable suggestions to senior commercial leadership including the President of Commercial Operations to inform strategic decisions anticipate opportunities and risks and shape annual planning.
Drive territory assignment and quota planning. Lead the analytics data and automation capabilities that improve territory planning accelerate account and seller assignment and support efficient equitable quota-setting processes.
About You
15 years of progressive leadership experience in a high-growth SaaS enterprise technology or similarly complex global environment with significant experience in commercial strategy Revenue Operations analytics insights data management renewals and/or sales compensation.
Proven executive leadership experience managing and developing multidisciplinary teams through senior leaders.
Demonstrated ability to define and execute an enterprise-scale data analytics and AI transformation agenda including platform modernization dashboard rationalization self-service enablement data governance and adoption.
Strong understanding of sales and renewal motions customer lifecycle management compensation operations commercial performance metrics and field workflows.
Track record of translating analytical insight into measurable commercial action through seller tools AI-enabled recommendations leader operating cadences and field-facing playbooks.
Experience developing and scaling responsible AI and automation use cases with sound judgment around data quality security privacy risk and human oversight.
Ability to lead complex cross-functional programs involving commercial customer product and sensitive enterprise data.
Exceptional executive communication stakeholder management organizational leadership and change-management capabilities.
A collaborative action-oriented leader who can balance strategic ambition with operational excellence and build trust across a broad set of business and technical partners.
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidates compensation offer will be based on multiple factors including but not limited to geography experience skills job duties and business need among other things. For more information regarding Workdays comprehensive benefits please click here.
Primary Location:
Our Approach to Flexible Work
With Flex Work were combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections maintain a strong community and do their best work. We know that flexibility can take shape in many ways so rather than a number of required days in-office each week we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers prospects and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business team and personal needs while being intentional to make the most of time spent together. Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter.
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Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
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Required Experience:
Exec