Virtual Assistant

Job Description:

111 Sign is seeking an organized proactive Virtual Assistant to provide general administrative and operational support across the business. The Virtual Assistant will play a crucial role in ensuring day-to-day tasks run smoothly including scheduling email management data entry and customer follow-ups while supporting multiple departments as needed.

Key Responsibilities:

• Manage and organize emails calendars and scheduling for management or team members
• Handle general administrative tasks such as data entry filing document preparation and record-keeping
• Respond to routine customer or vendor inquiries via email or chat
• Assist with order tracking follow-ups and basic customer service tasks
• Prepare reports spreadsheets and documents as requested
• Coordinate meetings calls and appointments across teams
• Conduct basic research on vendors suppliers pricing and competitors as needed
• Assist with social media posting basic content updates or website tasks if applicable
• Organize digital files and maintain shared drives/folders
• Support special projects and other administrative needs across departments
• Maintain confidentiality of company and customer information

Qualifications:

• High school diploma or equivalent
• 1 years of experience as a virtual assistant administrative assistant or in an office support role
• Strong written and verbal communication skills
• Proficiency with Microsoft Office Google Workspace and general office software
• Comfortable learning new tools such as CRM scheduling software and project management platforms
• Strong organizational skills and ability to manage multiple tasks and priorities independently
• Reliable internet connection and a quiet dedicated remote workspace
• Detail-oriented with good follow-through on tasks

Salary and Benefits: To be discussed during the interview process.

Required Skills:

Microsoft Office