Vice President, Veterinary Services

Humane Society Silicon Valley (HSSV) a privately funded 501(c)(3) non-profit has been serving people and pets in Silicon Valley since 1929. HSSV is aleader in animal welfare through our lifesaving efforts community programs and the many ways we are working to move the animal welfare industry forward.Our mission is to save lives keep families together and create a better future for pets and their people.

We are a passionate high-performing team who believes that collaboration is key to our success. Our best work is achieved by leveraging each others strengths and creating opportunities for professional a team that focuses on our key values ofkindness courage and impact!

Overview

As a member of the Leadership Team and reporting to the President & Executive Director the Vice President Veterinary Services is a strategic results-driven leader responsible for advancing HSSVs veterinary services clinical excellence and medical priorities. Leading a team of managers and 25 veterinary support staff in a state-of-the-art facility the Vice President Veterinary Services fosters a culture rooted in collaboration transparency and shared accountability. This individual provides vision and direction to veterinary programs leads high-performing teams and ensures the delivery of exceptional evidence-based veterinary care. This role works collaboratively across the organization to strengthen operational performance foster innovation develop talent and align veterinary services with HSSVs overall strategic goals and mission.

Key Responsibilities

• Organizational Planning Develop operational strategies and resource plans that position Veterinary Services for sustained success in alignment with HSSVs strategic priorities across shelter clinic and mobile environments. Build and maintain a strong collaborative partnership with the Chief of Shelter Medicine to advance veterinary excellence strengthen clinical and shelter medicine practices and ensure alignment across Veterinary Services.
• Leadership & Growth Lead and develop a high-performing team of Veterinary Services managers and support staff fostering strong team dynamics. Establish and manage performance metrics and goal setting to drive accountability and results. Mentor managers with defined growth paths to strengthen leadership capabilities. Champion professional development initiatives that build staff competencies and support both current performance and long-term career growth.
• Partnerships Build strengthen and sustain collaborative internal partnerships with HSSVs veterinarians senior leaders across Shelter Operations and Community Programs and other internal stakeholders to co-design and deliver impactful shelter medicine and community care initiatives. Cultivate alignment across cross-functional partners to advance programs such as spay/neuter and vaccination clinics TNR efforts and wellness services. Serve as a thought leader for the Community Pet Clinic ensuring programs are rooted in collaboration.
• Processes Optimization & Data Analysis Collaborate with the team and cross-functional stakeholders to develop and implement protocols that uphold the highest standards of care. Own and drive metrics to evaluate and continuously improve veterinary operations within HSSVs portfolio of programs and services. Leverage systems tools and data-driven insights to optimize processes and deliver measurable outcomes.
• Financial Management Lead budget planning and financial management for the team including optimizing inventory establishing purchasing standards and managing staffing costs to ensure operational efficiency and fiscal responsibility.
  
• Compliance - Partner with internal teams and external regulatory bodies to ensure full compliance with all applicable local county state and federal regulations including OSHA and DEA requirements. Build strong relationships that support shared understanding readiness and continuous alignment with evolving standards.
• Other job duties may be assigned as needed.

Requirements

• Proven strategic and operational leadership experience within multi-level cross functional teams working in a highly collaborative environment; animal welfare or veterinary practice highly preferred.
• Deep passion for the mission of HSSV: to save lives keep families together and create a better future for pets and their people.
• Proven experience leading and developing high-performing teams with a demonstrated ability to inspire collaboration drive results and foster a culture of accountability and excellence.
• Ability to adapt to dynamic environments drive results and implement optimized solutions.
• Strong project time management organizational and data analysis skills; ability to prioritize and manage multiple projects simultaneously in a fast-paced environment.
• Excel in key competencies: strategic thinking integrity and ethical decision-making strong interpersonal skills accountability transparency and adaptability.
• Demonstrate sound professional judgment maintains a high level of confidentiality and applies strong critical thinking and problem-solving skills to achieve results.
• Outstanding interpersonal written and verbal communication skills with the ability to build trust engage internal and external audiences and influence outcomes with stakeholders.
  

Work Days and Hours
Primary schedule is Monday-Friday with ability to work a flexible schedule including some holidays and weekends depending on staffing needs.

Candidate Tip

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Required Experience:

Exec