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Vice President, Technology Program Manager

SMBC


Job Location:

Charlotte, VT - USA

Monthly Salary: Not provided by the employer
Posted: 12 September 2026 (19 hours ago)
Application Deadline: 10 December 2026
Vacancies: 1 Vacancy

Job Summary

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history SMBC Group offers a diverse range of financial services including banking leasing securities credit cards and consumer finance. The Group has more than 130 offices and 80000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group Inc. (SMFG) is the holding company of SMBC Group which is one of the three largest banking groups in Japan. SMFGs shares trade on the Tokyo Nagoya and New York (NYSE: SMFG) stock exchanges.

In the Americas SMBC Group has a presence in the US Canada Mexico Brazil Chile Colombia and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia the Group offers a range of commercial and investment banking services to its corporate institutional and municipal clients. It connects a diverse client base to local markets and the organizations extensive global network. The Groups operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC) SMBC Nikko Securities America Inc. SMBC Capital Markets Inc. SMBC MANUBANK JRI America Inc. SMBC Leasing and Finance Inc. Banco Sumitomo Mitsui Brasileiro S.A. and Sumitomo Mitsui Finance and Leasing Co. Ltd.

Role Description

SMBC Americas Division (AD) Information Technology is seeking a highly experienced Vice President Technology Program Manager to lead the delivery of strategic database ERP and enterprise application initiatives. This role combines Agile delivery leadership program and project management governance oversight service ownership and stakeholder management to deliver technology solutions across the full SDLC.

The successful candidate will lead complex cross-functional programs across Oracle ERP databases data platforms and enterprise applications. The role requires close partnership with business technology operations risk audit and third-party vendors to deliver measurable business outcomes while maintaining strong governance operational resilience and regulatory compliance.

Role Objectives

Strategic Program Leadership

  • Lead complex cross-functional technology programs supporting database ERP Finance and enterprise data platforms.
  • Align business objectives technology roadmaps investment priorities and delivery execution.
  • Establish program priorities based on business value risk regulatory commitments resource capacity and dependencies.
  • Develop and manage integrated delivery plans across multiple teams applications and workstreams.
  • Drive strategic initiatives from inception through implementation stabilization and transition to production support.
  • Maintain accountability for program outcomes benefits realization and measurable business value.
  • Lead medium-to-high complexity initiatives using Agile Waterfall or hybrid delivery methodologies.
  • Facilitate Agile planning delivery reviews retrospectives and other team ceremonies as appropriate.
  • Partner with Product Owners to establish priorities and maintain well-defined product backlogs.
  • Maintain delivery transparency through Jira Confluence dashboards metrics and program reporting.
  • Lead end-to-end execution across the full SDLC from initiation and requirements through testing deployment and closure.
  • Define and manage scope objectives schedules budgets resources milestones and acceptance criteria.
  • Ensure adherence to SDLC PMO change management release management and quality assurance standards.
  • Proactively manage risks issues assumptions dependencies decisions and change controls.
  • Serve as the primary liaison among business leaders technology teams control functions and third-party vendors.
  • Facilitate requirements planning design readiness and decision-making sessions.
  • Influence decisions across business technology operations risk and vendor organizations.
  • Present program status financials risks mitigation plans dependencies and decisions to senior management and governance committees.
  • Ensure compliance with SMBC policies SDLC requirements technology risk frameworks audit standards and regulatory expectations.
  • Proactively identify and manage delivery operational financial technology vendor and compliance risks.
  • Lead escalation and decision forums to resolve critical issues and maintain delivery momentum.
  • Drive remediation of audit findings control gaps and operational risks within agreed timelines.
  • Manage program budgets forecasts resource plans vendor costs and financial reporting.
  • Evaluate resource requirements and recommend an appropriate mix of employees consultants and vendor resources.
  • Manage vendor relationships contracts Statements of Work deliverables service levels and performance.
  • Monitor program investments and ensure alignment with expected business value benefits and ROI.
  • Oversee implementation maintenance and support of database ERP and third-party applications.
  • Support major incident management troubleshooting root cause analysis and remediation planning.
  • Maintain current runbooks support procedures process documentation service inventories and knowledge repositories.
  • Represent the program and technology organization in senior leadership and governance forums.
Qualifications and Skills

Experience

  • 7 to 10 or more years of progressively responsible experience in technology program management project management Agile delivery or enterprise application delivery.
  • Demonstrated experience delivering programs involving ERP Finance applications databases data platforms enterprise integrations or regulatory reporting.
  • Proven experience managing multiple workstreams executive stakeholders governance forums budgets resources and third-party vendors.
  • Experience delivering initiatives using Agile Waterfall and hybrid methodologies.
  • Demonstrated ability to operate independently and lead through influence in a matrixed organization.

Technical and Functional Skills

  • Strong understanding of SDLC program governance project management disciplines and Agile delivery frameworks.
  • Experience with Jira Confluence ServiceNow COUPA Microsoft Project Visio SharePoint and Azure DevOps.
  • Working knowledge of databases SQL ETL data integration cloud services infrastructure and enterprise application architecture.
  • Understanding of Oracle ERP and General Ledger processing from a technology delivery and project management perspective is preferred.
  • Familiarity with financial systems subledgers reconciliations interfaces reporting solutions and downstream data dependencies is preferred.

Core Leadership Competencies

  • Executive-level communication presentation and facilitation skills.
  • Strong stakeholder management negotiation and influencing capabilities.
  • Strong financial resource and vendor management discipline.
  • Excellent analytical organizational and problem-solving capabilities.
  • Ability to manage ambiguity competing priorities and complex dependencies.
  • Ability to perform effectively under pressure and manage multiple concurrent priorities.

Preferred Qualifications

  • PMP PRINCE2 or equivalent project or program management certification.
  • Certified Scrum Professional SAFe or other Agile delivery certification.
  • Experience with ITIL COBIT or CMMI frameworks.
  • Experience delivering Oracle ERP Finance Transformation Data Management or Regulatory Reporting programs.
  • Financial Services experience strongly preferred.

Tools and Technologies

  • Jira Confluence ServiceNow COUPA SharePoint
  • Microsoft Office Microsoft Project and Visio
  • Azure DevOps and Azure Cloud Services
  • Oracle ERP and Oracle Cloud
  • Databricks and enterprise data platforms
  • SQL databases ETL and integration technologies

Success Profile

The successful candidate will lead complex programs drive measurable outcomes influence senior stakeholders manage delivery and operational risk and provide governance leadership across strategic technology initiatives. The role requires end-to-end accountability for execution financial stewardship service reliability regulatory alignment and business value realization.

SMBCs employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home as well as from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles including for example certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal state and local law. If you need a reasonable accommodation during the application process please let us know at


Required Experience:

Exec