Vice President, Merchandising & Supply Operations
Boston, NH - USA
Job Summary
The VP Merchandising & Supply Operations leads Fullscripts end-to-end supply chain and merchandising functions driving a data-informed technology-enabled operating model that drives growth product availability and profitability. This role integrates demand planning inventory allocation purchasing merchandising strategy and systems innovation into a unified function aligned with company objectives.
Define and execute an integrated supply chain strategy aligned with growth profit capital investment and operational performance goals.
Provide strategic oversight of the merchandising/category management organization and partner with leadership to support the refinement and execution of merchandising product lifecycle
Oversee the supplier compliance organization ensuring that unauthorized resellers are restricted from purchasing products in accordance with supplier partner policies.
Collaborate with peer leaders across our supplier facing organization to drive effective operating practices and strong execution.
Champion a technology-forward AI-enabled approach across supply side functionssupply chain and merchandising workflows.
Own end-to-end supply chain performance including demand planning purchasing and inventory optimization.
Accelerate the transition to a demand driven operating model improving SKU-level forecast accuracy and working capital efficiency through processes such as S&OP/SIOP and technology
Lead evaluation (in conjunction with our enterprise systems team) optimization and if applicable selection and implementation of forecasting and replenishment systems and supporting infrastructure.
Drive continuous improvement in forecasting inventory management and supply chain efficiency metrics.
Optimize end-to-end supply chain processes including sourcing lead times logistics and inventory flow.
Collaborate with Partner Management to establish structured sourcing models and strengthen supplier performance frameworks.
Establish and monitor KPIs across supply chain merchandising and supplier performance to drive accountability and continuous improvement.
Collaborate cross-functionally with Product Marketing Distribution and Technology to align planning and execution.
Identify and mitigate supply chain risks to ensure continuity stability and compliance.
Oversee operating plans budgets and working capital performance for the function.
Lead and develop a high-performing team building leadership capability and organizational scale across supply chain and merchandising.
Required:
10 years of experience in supply chain merchandising procurement or related functions with significant progressive senior leadership experience.
Proven experience leading end-to-end supply chain operations in a retail ecommerce or distribution environment.
Demonstrated acumen regarding merchandising category management and assortment strategy.
Experience implementing planning and replenishment systems and improving forecasting accuracy at scale.
Demonstrated growth mindset and AI first mentality.
Strong financial acumen including experience managing budgets margins and working capital.
Track record of leading cross-functional initiatives and influencing senior stakeholders.
Experience building and developing high-performing teams and leaders.
Bachelors degree in Business Supply Chain or related field.
Preferred:
MBA or equivalent graduate-level education.
Experience leveraging AI or advanced analytics within supply chain or merchandising functions.
Experience scaling operations in a high-growth or multi-channel environment.
A quick note: Due to the high volume of applications were not able to respond to phone or email inquiries about application status. If theres a match our team will reach out directly.
Required Experience:
Exec
About Company
Join thousands on Fullscript in making health last with a platform for personalized treatment planning, active wellness support, and top-quality supplements.