Veterinary Practice Manager
Pea Ridge, AR - USA
Job Summary
What Youll Do
As the veterinary practice manager youll oversee the day-to-day administrative and operational functions of the hospital while partnering closely with the doctors and veterinary team. Your responsibilities will include:
- Lead coach and develop the veterinary and client service teams through training performance feedback scheduling and ongoing support.
- Recruit interview hire and onboard team members who align with the hospitals culture and veterinary care standards.
- Create staff schedules and ensure appropriate coverage based on hospital and patient needs.
- Maintain strong employee-management communication and help resolve team concerns fairly and professionally.
- Provide excellent client service by addressing questions concerns policies appointment availability and treatment costs.
- Oversee inventory equipment controlled substances purchasing vendor relationships and pricing to help the veterinary hospital operate efficiently.
- Ensure compliance with hospital policies including DEA/controlled substance and OSHA requirements.
- Monitor payroll for accuracy and timely submission.
- Support accurate patient records and ensure veterinary terminology treatment instructions and practitioner orders are documented appropriately.
- Promptly communicate emergency cases and other important patient needs to the appropriate veterinary staff.
- Represent and promote the hospital within the local community and veterinary industry.
- Partner with the veterinary regional manager on staffing personnel and operational needs.
Qualifications :
What Were Looking For
The ideal veterinary practice manager is compassionate organized calm under pressure and comfortable balancing multiple priorities in a busy veterinary environment. Youll need strong communication leadership and customer service skills along with the ability to make thoughtful and fair decisions when managing people.
- Practice management experience or certification preferred with at least 1 year of management experience or 3 years of veterinary leadership experience.
- Strong understanding of veterinary medicine terminology and veterinary hospital operations.
- Previous experience leading training and developing a team.
- Highly organized with strong computer and administrative skills.
- Excellent communication and client service skills.
- Self-motivated with a desire to continue growing your veterinary knowledge and leadership skills.
- Flexible and willing to adjust hours based on hospital needs.
- A genuine passion for veterinary medicine and creating a positive experience for pets clients and team members.
If youre looking for a veterinary practice manager role where your leadership ideas and ability to support a great team truly make a difference wed love to hear from you!
Additional Information :
We offer our staff:
- Comprehensive Benefits (health dental vision liability 401k & 401K matching program life & supplemental insurance HSA & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Additional Benefits May Also Be Available (i.e. Personal Pet Discounts Holiday Pay Uniform Allowance Bonuses etc)
- Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.
*Note some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement texting/outreach communication authorization physical requirements of the job and more please visit Work :
No
Employment Type :
Full-time
About Company
Alliance Animal Health was founded in 2017 based on the need for a new service model in the veterinary industry. The approach was to create a true partnership model that would help veterinarians by removing the stress of managing the business side of the practice and giving them the b ... View more