Vendor Manager
Job Location:
Mint Hill, NC - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
The API Manager serves as the program leader for AFLs Preferred Professionals Program (P3) responsible for recruiting qualifying onboarding and developing a national network of installation partners (AFL Preferred Installers APIs) supporting technology deployments. The role owns API engagement network growth capacity planning program governance contract administration and strategic workforce scaling while partnering with PMO Operations Sales Procurement and Finance.
- Develop and execute the P3 strategy.
- Manage onboarding qualification standards and compliance requirements.
- Administer MSAs and Program documentation.
- Maintain a database containing APIs certifications insurance and licensing compliance.
- Recruit new APIs in strategic markets.
- Expand geographic coverage.
- Lead API qualification assessments and recruiting events.
- Maintain strategic partner pipeline.
- Serve as primary relationship manager.
- Conduct quarterly business reviews.
- Publish monthly program communications and recognition programs.
- Facilitate annual API Partner Summit.
- Forecast labor capacity requirements.
- Maintain API capability database.
- Support major pursuits and workforce planning.
- Ensure adequate labor capacity across markets.
- Review PMO-generated scorecards.
- Identify trends and corrective actions.
- Recommend expansion probation or removal.
- Track Program metrics and executive reporting.
Category | Weight | KPI Targets |
Network Growth | 25% | 12-20 new APIs; >90% retention; 5-10 new markets |
Capacity & Coverage | 25% | 95% market coverage; >95% labor fulfillment |
Partner Performance | 20% | 100% scorecards; >90% rating |
Engagement | 15% | 100% yearly report card submission to APIs; monthly communications; >80% summit participation |
Financial Impact | 15% | YoY API revenue growth; GP improvement 2-3% |
- Bachelor degree preferred
- Vendor/partner management experience
- Strong communication and relationship management skills
- Experience with enterprise deployments and subcontractor networks
- Proficiency in Microsoft Office
Working Conditions
- Normal office environment.
- Use of standard office equipment.
- General hours of Monday through Friday 8:00am to 5:00pm. But ability to provide support during and outside regular business hours is required.
- Travel Domestic US (50) including weekend travel as required.
- Must be able to work in the United States of America.
#LI-JR1
Required Experience:
Manager
About Company
AFL is a leading provider of fiber optic solutions for broadband networks, data centers, energy infrastructure, and other applications. We offer a wide range of products and services, including fiber optic cable, connectivity, fusion splicers, test and inspection equipment, and more. ... View more
