Utility Operations Advisor
Glendale, WI - USA
Job Summary
- Support the operation maintenance and performance of water wastewater and related utility infrastructure systems.
- Monitor system performance maintenance activities and operational data to ensure safe reliable and compliant utility services.
- Assist with the development and implementation of standard operating procedures preventive maintenance programs and emergency response plans.
- Conduct ïeld inspections and review operational reports work orders and maintenance records.
- Support compliance with all applicable federal state and local regulations permits and water quality requirements.
- Assist with regulatory inspections audits reporting permit administration and corrective actions.
- Provide technical and operational assistance to support Operations Managers and staff.
- Promote a culture of safety accountability teamwork and continuous improvement.
- Assist with stafïng coordination on-call schedules and employee development planning.
- Oversee the performance of contract operators consultants maintenance providers and service vendors.
- Support preventive and predictive maintenance programs and asset management initiatives.
- Maintain asset records and operational documentation while identifying maintenance priorities asset replacements and system improvements.
- Assist with planning coordinating managing and supporting the implementation of capital improvement infrastructure rehabilitation maintenance and operational projects to enhance system reliability regulatory compliance operational efïciency and long-term asset sustainability.
- Provide operational input during project design construction startup and commissioning.
- Assist in developing short- and long-term capital improvement plans and identifying infrastructure improvement opportunities.
- Assist in preparing administering and monitoring operating and capital budgets.
- Identify opportunities to improve operational efïciency and reduce costs while maintaining service quality and regulatory compliance.
- Investigate and assist in resolving customer concerns related to utility services.
- Support communications related to operational activities service disruptions emergency events and infrastructure projects.
- Participate in emergency preparedness response recovery and continuity of operations activities.
- Support responses to outages overïows equipment failures contamination events and natural disasters.
- Assist with organizational resiliency and risk management initiatives.
- Participate in after-hours emergency response and on-call rotations as required
The team member in this role will:
- Serve as an Individual Contributor without supervisory responsibilities.
- Support and contribute towards team goals and objectives.
Performs work with a high degree of autonomy and applies advanced professional knowledge to lead major portions of highly complex and specialized projects inïuences methods and solutions provides guidance to others and contributes to functional strategic planning efforts.
- Working knowledge of water treatment production storage and distribution systems; wastewater collection and treatment systems; utility asset management; maintenance practices; SCADA telemetry instrumentation and control systems; and applicable federal state environmental and safety regulations.
- Knowledge of budget development ïnancial management procurement processes contract administration OSHA requirements conïned space entry procedures and utility safety programs.
- Strong leadership organizational analytical and problem-solving skills with the ability to manage multiple projects and priorities simultaneously.
- Ability to evaluate system performance identify operational improvements and support strategic and operational decision-making.
- Excellent verbal written and interpersonal communication skills with the ability to build and maintain effective working relationships with employees contractors consultants regulatory agencies customers and other stakeholders.
- Ability to exercise sound judgment and make effective decisions during both routine operations and emergency situations.
- Demonstrated commitment to safety regulatory compliance operational excellence continuous improvement and customer service.
- Requires a bachelors degree in Water Technology Environmental Science Engineering Utility Management Construction Management or related ïeld -and-
- At least 10 years of progressively responsible experience in water and wastewater utility operations or related ïeld
- Must possess and maintain valid drivers license.
- Must possess or obtain within one (1) year of hire and maintain:
- Grade 3 Water Distribution Operator Certiïcation or equivalent
- Grade 3 Water Treatment Operator Certiïcation or equivalent
OR
- Requires a High School Diploma or equivalent
- -and-
- At least 14 years of progressively responsible experience in water and wastewater utility operations or related ïeld preferably to include experience with utility system operations regulatory compliance infrastructure maintenance and operational planning.
- Must possess and maintain valid drivers license.
- Must possess or obtain within one (1) year of hire and maintain:
- Grade 3 Water Distribution Operator Certification or equivalent
- Grade 3 Water Treatment Operator Certification or equivalent
- Experience with utility system operations regulatory compliance infrastructure maintenance and operational planning preferred.
- Experience in operations of water treatment wastewater treatment distribution collection facilities and maintenance programs strongly preferred.
At least three (3) years of progressively responsible supervisory management or leadership experience strongly preferred.
The ideal candidate must be able to fulïl the following physical requirements of the job with or without a reasonable accommodation:
- Remain stationary for extended periods of time occasionally alternating between sitting standing walking crouching and kneeling as required to perform job responsibilities.
- Ability to safely climb and descend water storage tanks and other elevated structures.
- Lift push and/or pull up to 25 lbs. occasionally.
- Operate a computer and other ofïce productivity machinery as necessary.
- Communicate with others to accurately exchange information and ideas.
- Hear sufïciently to allow general and phone communications.
- Visual acuity to read standard text on screens and documents observe surroundings recognize hazards and perform tasks safely.
- Observe details at close range.
- Problem solve prioritize tasks and interpret and understand written documents.
- This is a full-time exempt salaried position.
Required Experience:
Unclear Seniority