[US-DC] Quality Assurance Supervisor

The FSQA Supervisor for Manufacturing is responsible for all supporting food safety and quality assurance related Good Manufacturing Practices (GMPs) in adherence with regulatory and SQF standards. The position supervises and supports all hourly Team Members (TMs). This will include effectively helping to manage the Quality Assurance TMs whilst ensuring compliance to our manufacturing food safety and quality standards which includes approved processes policies and procedures.

Shifts: Wednesday-Saturday 6pm-4:30am and 2pm-12:30am

Essential Functions

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Provide employee training and instructions to provide advice on how to perform their task (FSQA checks inspections documentation expectations training)
• Support managing the department engaged in inspection and testing activities to ensure high productivity and high technical integrity.
• Performing GMP audits.
• Develop motivate engage coach and inspire a team of hourly associates creating a positive team dynamic that encourages all employees to provide feedback and drive change from within.
• Verify CCP checks are completed within the set frequencies and meet the HACCP plans critical limits. Any failed missed or cancelled check has proper supporting documentation for the non-compliant check.
• Monitor the DigiSense temperature system and escalate any non-conformities for temperature abuse to mitigate food safety risk.
• Verify truck inspections are completed in a timely manner and escalate any non-conformities for temperature abuse.
• Document and submit the daily end of shift report via email.
• Update quality numbers in the computer system; can use a computer and type/data entry using computer programs
• Monitor and update your departments staffing metrics and headcount
• Coach and train hourly FSQA employees to follow company procedures and processes.
• Evaluate team productivity and accomplishments.
• Maintain accurate documentation regarding GMPs HACCP Holds and any other FSQA requirements.
• Provide and oversee inspection activity for products throughout the production cycle.
• Overseeing established calibration and testing program.
• Report food safety and quality problems to personnel with authority to initiate action.
• Use structured problem solving and sound process design skills to improve operations as it relates to the product safety
• Use effective project management and communication techniques to ensure successful change management
• Carry out Supervisory responsibilities in accordance with the organization policies and procedures.
• Any and all other functions as determined by management.

Competencies

• Leadership: train and develop a large group of hourly employees
• Performance Management: for assigned production lines.
• Problem Solving/Analysis
• Results Driven
• Communication Proficiency: speak to employees with tact and diplomacy.
• Time Management: tracking/monitoring production and maintaining productivity.
• Technical Capacity: computer literacy to input information into the computer.
• Learning Orientation: able to take direction and relay information to employees.
• Successful completion of the Food Safety Manager certification course within a year of employment.

Supervisory Responsibility

This position supports managing all hourly employees of the department and is responsible for the performance management and hiring of the employees within that department.

Work Environment

While performing the duties of this job the employee is in a manufacturing (at times) and assembly environment and is regularly exposed to cool and/or cold temperatures (10º - 40º). The noise level in the work environment and job sites can be loud.

Physical Demands

While performing the duties of this job the employee is regularly required to stand walk stoop reach and lift for a minimum of 10 to 12 hours with or without reasonable accommodation. The employee is required to use hands to finger handle or feel objects and/or tools. The employee is required to talk or hear with or without reasonable accommodation.

Position Type/Expected Hours of Work

This is a full-time position that requires you to be on-site. Days and hours of work vary according to shift and production schedule. The employee is expected to work no less than the designated 40-hour work week. Significant weekend work depends on production schedules.

Travel

Travel is primarily local during the business day although some out-of-the-area and overnight travel may be expected for support.

Required Education and Experience

• Associate degree or related leadership work experience.
• At least 3 years of work experience in quality assurance should be combined with a demonstrated track record of accomplishments as a FSQA leader and with satisfying customers in technology-driven developing companies.
• Ready to eat (RTE) experience a plus
• SQF practitioner and/or experience with SQF a plus
• Food Safety Manager certification a plus
• Bilingual in Spanish is a plus

Other Duties

Please note this job description is not designed to cover or contain a comprehensive list of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change or be supplemented at any time with or without notice.

Youll get

• Competitive hourly rate 401K company match that vests immediately upon participation & team bonus opportunities
• Generous PTO and flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh Green Chef Everyplate and Factor)
• Access to Employee Resource Groups that are open to all employees including those pertaining to BIPOC women veterans parents and LGBTQ
• Inclusive collaborative and dynamic work environment within a fast-paced mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However the Company reserves the right to adjust modify or reassign work tasks and responsibilities as needed to meet changing business needs operational requirements or other factors.