Trust Operations Representative

Job Description Summary

Job Description

Essential Duties and Responsibilities:

• Performs a variety of transactions on Trust accounts including account maintenance pricing trade posting corporate re-organization disbursements transfers wires deposits fees dividends and daily department balancing.

• Researches and provides resolution on advanced and more complex business issues

• Serves as a back-up in cross-functional responsibilities during absences.

• Identifies and helps to resolve systemic and operational issues.

• Assists in special projects.

• Maintains a variety of data files and records.

• Monitors and processes transaction requests as well as incoming documents.

• Provides training to other team members.

• Operates standard office equipment and uses required software applications.

• Performs other duties and responsibilities as assigned.

Knowledge of:

• Principles practices and procedures of general office concepts and those that govern finance and/or securities industry and trust operations.

• Operations and systems of assigned functional area.

• Process flows within specific assigned functional area.

• Regulations for specific assigned functional area.

Skill in:

• Operating standard office equipment and using required software applications to produce correspondence reports electronic communication spreadsheets and databases.

• Identifying and resolving operational issues while identifying opportunities for improvement.

• Problem solving.

Ability to:

• Organize manage and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.

• Use sound judgment in prioritizing tasks and responsibilities.

• Use appropriate interpersonal styles and communicate effectively both orally and writing with internal associates and external contacts at all levels.

• Effectively gather all relevant information in order to analyze research and resolve business issues in order to make decisions.

• Partner with other functional areas to accomplish objectives.

• Analyzing data to identify discrepancies.

• Work independently and collaboratively within a team environment establishing and maintaining effective working relationships.

Education

Work Experience

Certifications

Travel

Workstyle

The total compensation for this position includes base salary or wages and may include components such as additional compensation (cash or equity) discretionary bonuses or commissions. This position is eligible for a benefits package that may include medical dental and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation holidays and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered visit .

At Raymond James our associates use five guiding behaviors (Develop Collaborate Decide Deliver Improve) to deliver on the firms core values of client-first integrity independence and a conservative long-term view.

We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm

At Raymond James as part of our people-first culture we honor value and respect the uniqueness experiences and backgrounds of all of our Associates. When associates bring their best authentic selves our organization clients and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.