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Transportation Operations Center Manager

Mars

Job Location:

Franklin, NH - USA

Monthly Salary: Not provided by the employer

Posted: 5 August 2026 (3 days ago)

Application Deadline: 2 November 2026

Vacancies: 1 Vacancy

Job Summary

Job Description:

Transportation Operations Center Manager

Franklin TN

Onsite

How do you keep a global network running smoothly With exceptional leadership.

As our newTransport Operations Manager you will own the execution of our day-to-day transportation and shipment activities. Serving as the vital link between our manufacturing sites RDCs and external partners you will manage critical carrier relationships champion continuous improvement and ensure world-class customer service.

Your mission:Lead our logistics specialists in high-stakes load planning scheduling and error resolution transforming daily operational challenges into streamlined productive successes.

What are we looking for

Minimum

Bachelors Degree within Business Logistics Supply Chainor highly quantitative field AND/OR
2 years experience in Logistics or Supply Chain Management
57 years of progressive experiencein transportation operations logistics or supply chain management.
23 years of direct people managementexperience (leading logistics specialists coordinators or dispatchers).
Hands-on experience working with a majorTransportation Management System TMS(e.g. Blue Yonder SAP Oracle OTM). Proficiency inExcelfor data analysis (Pivot Tables VLOOKUPs data modeling).
Experience managing operational budgets tracking logistics costs and mitigating accessorial fees.
Experience managing carrier relationships tracking SLAs and enforcing carrier compliance.
Strong interpersonal skills with the ability to communicatecoachmotivate and lead a team
Strong written and verbal communication skillsAbility to drive positive change in both processes systems and culture

Preferred

8 years of experiencein a large-scale fast-pacedFMCG (Fast-Moving Consumer Goods) Food/Beverage or retail distribution environment.
Direct experience with UberFreight TMSandCASS(freight payment/audit system). Advanced analytics capability (experience withPower BI Tableau SQL or network optimization software like Optilogic/Llamasoft).
Extensive experience managinglarge-scale 3PL partnershipsand co-developing long-term network load-planning solutions.
Lean Six Sigma Green or Black Beltcertification.
Proven track record of leading structured CI projects that resulted in measurable cost savings (productivity) and service improvements.
Experience with process optimization task automation (using tools like VBA Power Automate or Python) and creating interactive visualization tools/dashboards (such as Power BI Tableau or custom TMS reporting) to track and optimize key transport metrics.

What will be your key responsibilities

Direct day-to-day activities for Inbound/Outbound Logistics Specialists to ensure operational procedures are followed and business needs are met.
Oversee daily transport operations ensuring all shipments are covered scheduled (delivery/pickup) and tendered in a timely manner.
Develops and maintains root cause corrective action procedures including trend analysis resulting in driving process improvements
Ensures daily staffing plans including contingency plans for time sensitive operations (unscheduled absentees customer issues system malfunctions equipment issues etc.)
Support site operations by ensuring carrier partners are adhering to shipment schedules
Meet or exceed performance targets (On Time Pickup and Delivery Tender Acceptance SRG and Check Call Compliance Linehaul Spend)
Support Transportation cost management linehaul accessorials and Fines & Fees mitigation
Create lean ways of working drivers and measures supporting key priorities for the business
Own business relationship with TMS CASS and facilitate innovation of analytics and insights
Manage Transportation P&L including OHs and expenses for transportation services
Analyze data and build network optimization models including identify and lead initiatives to reduce logistics costs identify and lead initiatives to improve transportation service and performance and remove non-value add activities
Investigate causes for service failures to determine where changes to process or performance are necessary and take appropriate actions
Act as the primary interface for 3PL load-planning partners to develop and execute future-forward network strategies.
Ensure carrier compliance with all Mars technical and business process requirements and develop corrective plans as needed

What can you expect from Mars

Work with over 130000 diverse and talented Associates all guided by the Five Principles.
Join a purpose driven company where were striving to build the world we want tomorrow today.
Best-in-class learning and development support from day one including access to our in-house Mars University.
An industry competitive salary and benefits package including company bonus.

#LI-AS2

#LI-Onsite

Mars does not sponsor visas for this role.

This position is not eligible for relocation benefits.

Required Experience:

Manager

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