Transportation Assistant
Job Location:
Wichita, KS - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
The Robert J. Dole VA Medical Center is seeking a highly qualified candidate for a Transportation Assistant position in Wichita Kansas.
Work Schedule: 8:00 am - 4:30 pm Monday - Friday
Position Title/Position Description: Transportation Assistant/PD# 09281-A
Bargaining Unit Status: Covered
Fair Labor Standards Act: Non-Exempt
Financial Disclosure: Not Required
Scheduling Data Collection & Tracking Support
Performs work involving consult management appointment scheduling and admissions scheduling. Daily responsibilities include collecting compiling and tracking data and statistical information in support of Veteran Transportation Service (VTS). Performs a basic analysis of the data and generates a variety of reports. Incumbent will evaluate documents e.g. sampling plans permit applications and other data collection forms. Aggregates in-coming data from a variety of sources. Reviews documents reports and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate. Enters pertinent information into an automated tracking system. Receives DSS extracts to verify that the workload being captured in DSS is correct. Maintains automated system of program-specific data to track items such as service project milestones progress reports program trends performance measures compliance strategies etc. Interacts with various other transportation services such as Emergency Medical Service (EMS) Volunteer Transportation Network (VTN) Disabled American Veterans (DAV) Veterans of Foreign Wars (VFW) etc. and other transportation providers.
Performance Measures Support
Coordinates service practices that decrease waits and delays for patients in all specialty areas. Plans consult processing flow to ensure veterans receive consultation services in a timely manner. Utilizes the Veterans Health Information System & Technological Architecture (VISTA) Computerized Patient Record Systems (CPRS) or SharePoint Consult/Request Tracking System in processing internal consultations. Administers quality monitors to be utilized in the internal consultation process to measure the success of efforts to provide seamless care and to support the education of staff in the proper use of the electronic record to include internal consultation processes.
Coordination Program Planning and Advisory Services
Plans for organizes administers and directs how the work will be accomplished for the VTS program. Plans and directs programs that provide support services functions and require the application of specialized knowledge and skills. Planning responsibilities require consideration of support services e.g. systems management operations workload forecasting review and reporting of data/statistical results of program/project studies vehicle maintenance and repair etc. Review workload types in Veteran Transportation Service e.g. outpatient clinic visits surgical admissions. On a daily basis validate program workload and ensure reporting is to action required notifications insuring the primary providers are correct. Coordinates the day-to-day operation of VTS program flow processes and functions. Provides technical and management guidance necessary to achieve the optimum use of service resources. Plans and provides support services in the following types of program areas: electronic records management; driver scheduling setup & management; space utilization services. Provides advisory services to the Supervisor regarding the requirements and implications of the office services provided. Provides advice to operating managers and supervisors on how provided services assist in accomplishing their missions and programs.
- You must be a U.S. Citizen to apply for this job
- Selective Service Registration is required for males born after 12/31/1959
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
To qualify for this position applicants must meet all requirements by the closing date of this announcement 09/29/2026.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) may qualify based on your experience as described below:
- Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: performing work involving consult management appointment scheduling and admissions scheduling; compile in-coming data from a variety of sources; review documents reports and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate; enters pertinent information into automated tracking systems; skill in utilizing various healthcare software systems to include VISTA CPRS or SharePoint Consult/Request Tracking System in processing internal consultations.
- Analysis and Problem Solving
- Customer Service
- Integrity/Honesty
- Interpersonal Skills
- Organizational Awareness
- Reading Comprehension
- Reasoning
- Self-Management
- Technical Competence
Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: Incumbent will be exposed to stressful working situations that require a professional attitude and collective reasoning. The incumbent is subject to a high volume of work the need for accuracy frequency of interruptions and ever-changing demands due to program changes.
Work Environment: Duties will be predominantly performed in the Veteran Transportation Service program office with intermittent trips to various locations throughout the Medical Centers catchment area both in and near patient care areas where there may be risk of exposure to disease.
For more information on these qualification standards please visit the United States Office of Personnel Managements website at
There is no educational substitution at this grade level.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges universities schools or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information visit:
This job opportunity announcement may be used to fill additional vacancies.
If you are unable to apply online or need an alternate method to submit documents please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) at The Fair Chance Act.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
Junior IC
