Transplant Referral & Network Development Specialist- UNC Transplant Program

UNC Health is seeking an energetic relationship-focused professional to grow our transplant referral network across North Carolina. As the Transplant Referral & Network Development Specialist youll be the face of our transplant program building strategic partnerships with physicians hospitals rehabilitation programs and other healthcare organizations to increase access to life-saving transplant care.

In this role you will:

• Build and strengthen referral relationships across the region
• Use market intelligence referral analytics and competitive insights to identify growth opportunities and expand market share
• Develop outreach strategies that increase transplant evaluations waitlist registrations and transplant volume
• Educate providers on transplant services and referral pathways and
• Collaborate with transplant leadership to develop data-driven growth strategies

Were looking for someone who excels at building relationships uses data and market analytics to identify opportunities and drive results and enjoys being in the field connecting with providers and making a measurable impact. If youre passionate about relationship-building strategic growth and expanding access to life-saving care wed love to meet you!

Your passion belongs at UNC Health. Join more than 56000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:

This position is responsible for developing expanding and strengthening referral pathways to support growth across transplant service lines. Serving as the primary external-facing representative of the transplant program this role focuses on building strategic relationships with referring providers hospitals rehabilitation programs specialty clinics community organizations and healthcare partners throughout North Carolina and surrounding regions.

This position will spend asignificant portion of time in the field cultivating referral networksincreasing awareness of transplant services identifying barriers to referraland access and developing strategies to increase transplant evaluations waitlistregistrations and transplant volume. Through proactive engagement marketanalysis and relationship management this role directly contributes toexpanding access to life-saving transplant care and advancing the strategicgrowth objectives of the transplant program.

Responsibilities:
Referral Network Development & Market Growth: Develop and execute a strategic referral growth plan aligned with transplant program goals and market opportunities. Build and maintain strong relationships with referring physicians advanced practice providers hospitals specialty practices and healthcare organizations. Establish and maintain strategic partnerships with cardiology pulmonology nephrology hepatology pulmonary rehabilitation cardiac rehabilitation dialysis centers home health agencies regional healthcare systems and other providers organizations and community partners identified as opportunities to support transplant program growth and patient access. Identify geographic regions provider groups and healthcare organizations with opportunities for referral growth and increased market penetration. Develop and implement targeted outreach initiatives designed to increase transplant evaluations waitlist registrations and transplant volume. Monitor market trends referral patterns and competitive activity to identify opportunities for program growth and market expansion.

Provider Relationship Management: Serve as the primary liaison between the transplant center and referring providers. Conduct regular in-person and virtual outreach visits to providers hospitals rehabilitation centers and healthcare organizations. Develop trusted relationships with physician leaders practice administrators care coordinators and referral sources. Educate providers and community partners regarding transplant eligibility criteria referral processes program outcomes and available services. Facilitate timely communication between referring providers and transplant teams to support coordinated patient care and seamless transitions.

Waitlist Growth & Access Expansion: Collaborate with transplant leadership and multidisciplinary clinical teams to develop strategies that increase transplant evaluations waitlist registrations and transplant volume. Identify barriers impacting referral conversion evaluation completion and waitlist registration and recommend solutions to improve access. Partner with operational and clinical teams to optimize referral workflows and patient access pathways. Promote streamlined referral processes and facilitate resolution of referral-related barriers. Support initiatives focused on reducing time to evaluation improving referral conversion and enhancing patient access to transplant services.

Education & Program Promotion: Develop and deliver educational presentations and outreach programs for physicians advanced practice providers rehabilitation programs dialysis facilities hospitals and community organizations. Coordinate educational events webinars case reviews and outreach activities that increase awareness of transplant services and referral opportunities. Collaborate with marketing and clinical teams to develop materials highlighting outcomes innovations patient success stories and access initiatives. Represent the transplant program at regional meetings professional conferences community events and other strategic engagement opportunities. Promote the transplant center as a destination program for advanced transplant care.

Data Analysis & Performance Monitoring: Track referral evaluation waitlist and transplant volumes referral conversion rates and market growth metrics. Analyze referral trends and market data to identify opportunities for growth and intervention. Develop regular reports and dashboards for transplant leadership. Utilize data-driven insights to prioritize outreach activities and optimize referral development efforts. Monitor provider engagement referral activity and geographic market penetration within targeted service areas.

Other information:
Education Requirements:
Bachelors degree required in healthcare administration nursing business marketing communications or a related field.
Masters degree preferred (MBA MHA MPH or related field).
Licensure/Certification Requirements:
Professional Experience Requirements:
Three (3) years of experience in healthcare outreach physician relations business development referral management healthcare operations or related experience.
Experience in transplant services specialty care service lines or academic medical centers.
Knowledge/Skills/and Abilities Requirements:
Demonstrated success building and maintaining professional relationships with physicians healthcare leaders and community stakeholders.
Strong communication presentation and interpersonal skills.
Ability to analyze data and translate findings into actionable growth strategies.
Valid drivers license and ability to travel regularly.

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Transplant Program Admin

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$38.55 - $55.43 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System with UNC Health benefits. If however you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race color religion sex sexual orientation gender identity national origin age genetic information disability status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants and employees religious practices and beliefs as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity.