Transit Base Chief Bus Operations

Lead People. Deliver Service. Make a Difference.

Metro Transits Bus Operations Division is seeking to hire five (5) Transit Base Chiefs!These career service positions are open to all qualified applicants.As a Transit Base Chief youll help lead a diverse workforce in a fast-paced seven-day-a-week operation. Working as part of a base leadership team under the direction of a Transit Superintendent youll supervise Transit Operators and First-Line Supervisors while helping deliver safe clean reliable and customer-focused transit service.

King County Metro operates one of the nations leading public transportation systems connecting people throughout King County to work school healthcare and the communities they call home.

Bus Operations work is guided by a shared vision:

Safety comes first for us and our customers. We serve with pride respect each other and solve problems together. We are one team.

If youre passionate about developing people leading through challenges and making a meaningful impact in your community we encourage you to apply.

About the Role:

Transit Base Chiefs provide day-to-day leadership within Bus Operations by balancing employee support operational priorities safety labor relations and customer service. Every day presents new opportunities to lead requiring sound judgment adaptability collaboration and the ability to build trust while navigating a variety of operational and employee situations.

Working closely with a Transit Superintendent and other Base Chiefs youll help create a positive workplace culture while supporting reliable transit service for the communities we serve.

• Lead coach and support Transit Operators and First-Line Supervisors.
• Promote a safe respectful and inclusive workplace.
• Support safe reliable and efficient daily transit operations.

• Manage employee performance through coaching recognition investigations and corrective action.
• Interpret and apply labor agreements County policies and Metro procedures.
• Conduct grievance hearings and help resolve employee relations matters.
• Use sound judgment to balance operational priorities while supporting employees and customers.
• Build collaborative relationships with employees labor representatives and internal partners.
• Perform additional leadership responsibilities and special projects as assigned to support Bus Operations operational priorities.

Were looking for leaders who are committed to public service operational excellence and developing others.

Candidates must meet the following minimum qualifications to be considered for the position:

• Three years of progressively responsible leadership experience in public transportation or another complex operational environment including at least two years in a supervisory or lead role.
• Experience supervising employees in a unionized or similarly complex workplace.
• Experience addressing employee performance and workplace issues.
• Experience interpreting and applying policies procedures or labor agreements.
• Strong leadership communication problem-solving and decision-making skills.
• A commitment to safety equity inclusion and customer service.
• Proficiency with Microsoft Office and the ability to learn new technology.

Desired Qualifications:

• Experience with grievance administration.
• Experience in workforce planning.
• Experience in operational performance analysis.
• Experience using workforce scheduling or comparable operational management software.
• Experience using Microsoft 365.
• Experience in continuous improvement initiatives.

To Apply:

If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact Kam Kaur Talent Advisor at .

Required Application Materials:

• Submit an online application through our careerssite. Update your application with all relevant work history going back at least 10 years (or more if necessary) including detailed job duties dates of employment and clear explanations for reasons for leaving.
• Thoroughly respond to all required Supplemental Questions within the application.

King County serves residents with a relentless sense of urgency delivering on commitments with transparency and accountability. We are action-oriented creative problem solvers who collaborate across roles engage directly with communities and challenge the status quo to achieve meaningful impact. As a unified team we uphold high ethical and stewardship standards embrace change stay curious and continuously improve. Across all interactions we listen first act quickly and stay aligned as a team to earn and sustain public trust. Learn more about our Vision Mission and ACTIVATE Values here and visit our Why work at King County page here.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on sex race color national origin ethnicity religious affiliation disability sexual orientation gender identity or expression age except by minimum age and retirement provisions pregnancy status as a family caregiver parental status marital status military status or status as a veteran who was honorably discharged or who was discharged solely as a result of the persons sexual orientation or gender identity or expression citizenship or immigration status genetic information or other protected class. However to the extent that distinction or differential treatment on the basis of citizenship or immigration status is authorized by either federal or state law regulation or government contract it is not an unfair practice.

Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.