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Transcription & Data Entry Supervisor

Quest Diagnostics


Job Location:

White Plains, NY - USA

Yearly Salary: USD 58656 - 104700
Posted: 29 September 2026 (3 days ago)
Application Deadline: 27 December 2026
Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Description

Transcription & Data Entry Supervisor - Onsite in White Plains NY Monday to Friday 8:00 AM to 5:00 PM

Responsible for the day-to-day operation of the transcription area to ensure the accuracy and efficiency of services provided by the department.

Pay range: $58656 - $104700 / year

Salary offers are based on a wide range of factors including relevant skills training experience education and where applicable certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical financial and developmental. Depending on whether it is a part-time or full-time position some of the benefits offered may include:

  • Day 1 Medical supplemental health dental & vision for FT employees who work 30 hours
  • Best-in-class well-being programs
  • Annual no-cost health assessment program Blueprint for Wellness
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 MyDay off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
  • and so much more!


Responsibilities
  • Responsible for daily operations of the department including assigning work determining priorities and ensuring departmental coverage.
  • Responsible for the supervision coaching monitoring training and performance management of assigned staff.
  • Develop policies and procedures for Transcription department.
  • Ensure accurate billing of Anatomic Pathology tests.
  • Gather statistical data for pathologists variable compensation program and monthly departmental operations reports.
  • Identify and resolve all employee/client issues.
  • Perform QC of transcription staff.
  • Perform transcription duties as needed to ensure timely completion of work.
  • Other duties as assigned. This is not an exhaustive list of all duties and responsibilities but rather a general description of work performed by the position.


Qualifications

Required Work Experience:

Three (3) to six (6) years experience as a Medical Transcriptionist.

Physical and Mental Requirements:

  • Sitting for long periods of time.
  • Repeating motions that may include the wrists hands and/or fingers. (Typing)

Knowledge:

  • Capable of performing all the duties/responsibilities of a Transcriptionist II.
  • Understanding of the compliance policies relating to test ordering test reporting add-on tests TIQ/TNRP reflex tests and custom panels.
  • Knowledge of Anatomic Pathology billing (CPT codes etc.)
  • Strong knowledge of medical terminology.

Skills:

  • Excellent leadership interpersonal and communication skills (oral and written) necessary to effectively interact with customers and co-workers.
  • Ability to foster a positive and productive work environment by building leading and motivating the team.
  • Must be detail-oriented have the ability to work independently establish work priorities and to handle several tasks simultaneously for maximum department efficiency.
  • Strong troubleshooting and problem-solving skills.
  • Interpersonal skills necessary to deal courteously and effectively with supervisors co-workers and clients.
  • Communication skills necessary to handle telephone inquiries from clients.
  • Ability to deal with client information in a confidential manner.
  • Proficiency in Microsoft Office (Word Excel and Outlook) and Laboratory Information Systems.
  • Leads with metrics and tools uses data metrics and operational tools to assess performance prioritize work and improve team goals and results.

Education

  • Bachelors Degree (Preferred)
  • High School Diploma or Equivalent (Required)

Licenses and Certifications

  • Medical Transcription Training program (Preferred)



Required Experience:

Manager


About Company

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Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care mana ... View more

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