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Traffic Control Officer, Team Leader

High Point University

Job Location:

High Point, NC - USA

Monthly Salary: Not provided by the employer

Posted: 29 September 2026 (Yesterday)

Application Deadline: 27 December 2026

Vacancies: 1 Vacancy

Job Summary

Under general direction the Traffic Control Supervisor is responsible for
overseeing daily traffic and parking operations across campus to ensure the safe efficient movement of pedestrians vehicles and bicycles as needed during peak traffic times at the University during special events or at accident scenes. This position manages a team of traffic control personnel and collaborates with campus police and security. Traffic Control Officers will not engage in traffic enforcement duties but will engage in traffic and crowd control under the guidance of and in conjunction with the Campus Police Department and the Chief of Campus Police.

QUALIFICATIONS:

Education Experience and Training:

High school diploma or equivalent
Minimum of 3 years of experience in traffic control parking enforcement or campus security.
Prior supervisory experience preferred
Valid drivers license and clean driving record.
Strong leadership communication and organizational skills.
Proficiency with citation systems radio communication and basic computer applications
Strong leadership communication and organizational skills
Ability to remain calm and professional under pressure.

Knowledge Skills Ability:

Knowledge of basic traffic laws and all university policy.
Skill in communicating verbally and in writing.
Skill in exercising tact diplomacy and patience with various groups of people.
Skill in utilizing available information to make quick and accurate decisionsregarding action needed.
Time management and multitasking.
Skill in conflict resolution and negotiation.
Skill in following and giving directions.
Ability to work under pressure.
Ability to pay close attention to details.
Ability to clearly communicate by radio.
Ability to think strategically problem-solve exercise good judgment and make
sound decisions.
Ability to manage conflict and resolve issues efficiently and effectively.
Ability to provide excellent customer service and develop interpersonal respect andcredibility with various groups.
Ability to work autonomously and exercise excellent judgment in outlined areas of
responsibility.

ESSENTIAL FUNCTIONS:

Supervise and coordinate the work of traffic control officers and parkingenforcement personnel.
Directs traffic to promote continuous mobility and prevent gridlock in a safemanner
Monitor campus traffic flow and enforce university traffic and parking regulations
Respond to and resolve traffic-related incidents complaints or violations
Train and schedule staff to provide coverage for daily operations and special events.
Maintain current knowledge of state and local traffic laws and safety regulations.
Directs traffic flow and reroutes traffic in case of accidents or emergencies.
Notifies supervisor or Campus Police Officers of people who may have violatedmotor vehicle laws and pedestrian violations.
Prepare required reports.
Assists in parking enforcement as directed by the Campus Police Department.
Assists with the Welcome Centers as needed.
Assists events team with deploying and maintaining traffic control equipment (Cones signage barricades) as directed by Campus Safety or Events team
Aid motorists and campus community members (e.g. jump-starts escorts andgiving directions)
Help maintain parking equipment signage and lot conditions: report hazards ormaintenance needs to appropriate department.
Serves as a Campus Security Authority as outlined by the Clery Act.
Assist with training for new Traffic Control Officers.
Assisting with evaluations for work performance
Other duties assigned by Chief of Police