Trade Content & Communications Leader
Indianapolis, IN - USA
Job Summary
At Delta Faucet we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry we take pride in our dedication to quality sustainability and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.
Your Role at Delta Faucet:
The Director of Trade Marketing Content & Communications will lead the development and execution of content and communication strategies that engage trade audiences and advance Delta Faucet Companys business and segment priorities.
This leader will establish the overarching trade communication strategy create compelling and consistent messaging across DFCs portfolio of brands and ensure communications are coordinated across every stage of the customer journey. Working closely with Product Sales Channel Marketing Brand Marketing Training Luxury and Sales Enablement the Director will connect business priorities to clear actionable communications that strengthen customer engagement and support commercial growth.
This role is ideal for a strategic communications leader who can build the vision and operating model while ensuring high-quality execution across a complex multi-brand organization.
Responsibilities:
Lead the Trade Communication Strategy
- Develop and own an integrated end-to-end communication strategy aligned with business brand and trade segment priorities.
- Establish messaging frameworks communication principles audience strategies and channel plans.
- Translate complex business and product priorities into clear relevant and actionable communications for trade audiences.
- Ensure a consistent voice tone and market position across all trade-facing communications.
Oversee Trade Messaging and Communication Planning
- Develop compelling messaging that supports segment strategies product launches marketing campaigns sales initiatives and customer engagement.
- Create and manage an integrated trade communication calendar that provides visibility across functions and audiences.
- Establish communication processes workflows governance and approval structures.
- Prioritize and sequence communications to manage message volume reduce audience overload and increase impact.
- Ensure all communications meet brand legal and regulatory requirements.
Optimize Communication Channels
- Define and manage the appropriate mix of digital CRM field sales and customer-facing communication channels.
- Evaluate channel performance and audience engagement to identify opportunities for improvement.
- Introduce best practices and new approaches that strengthen the reach relevance and effectiveness of trade communications.
- Use insights and performance data to continuously improve channel and content strategies.
Direct Trade Content Strategy and Development
- Lead the content strategy and development plan for trade marketing assets in partnership with Channel and Brand Marketing.
- Oversee the creation of materials such as price books catalogs product-launch content digital campaigns CRM assets sales tools and customer communications.
- Manage content development processes including briefing writing editing proofreading approvals production and distribution.
- Ensure content is accurate audience-focused on brand and aligned with strategic and commercial objectives.
- Identify opportunities to improve content reuse scalability speed and overall effectiveness.
Build Strong Cross-Functional Partnerships
- Partner with Product Sales Channel Marketing Brand Marketing Training Luxury and Sales Enablement to align communication priorities and deliver cohesive customer experiences.
- Serve as a strategic communications advisor to business and functional leaders.
- Collaborate with internal creative teams and external agencies to deliver high-quality work on time and within budget.
- Build alignment among stakeholders while maintaining clarity around priorities roles decision rights and deliverables.
Qualifications:
- Demonstrated experience developing and leading integrated content and communication strategies preferably within a B2B channel trade or multi-brand environment.
- Expertise across written visual digital and multimedia content.
- Exceptional writing editing storytelling presentation and verbal communication skills.
- Strong understanding of brand management and the ability to maintain consistency across multiple brands audiences and touchpoints.
- Knowledge of sales processes customer journeys and the role communications and marketing content play in supporting commercial growth.
- Strong project and portfolio management capabilities with the ability to lead multiple complex initiatives simultaneously.
- Experience establishing communication governance workflows editorial calendars and approval processes.
- Ability to influence senior leaders and build alignment across functions without relying solely on direct authority.
- Strong analytical skills and experience using performance measures to improve content and channel effectiveness.
- Sound judgment attention to detail and the ability to balance strategic thinking with execution.
Why Join Us
At Delta Faucet Company our people are our greatest assets. We value different perspectives and fostering an inclusive environment. Youll have the opportunity to shape the future of our brand working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.
Here are some of the benefits we offer for your personal and professional growth:
- Culture:Recognized and award-winning reputation for equality diversity and inclusion flexibility work-life balance and more.
- Wellbeing:Comprehensive benefit plans; retirement savings tuition reimbursement and employee incentive programs; resources for mental physical and financial wellbeing.
- Learning & Development:LinkedIn Learning access; internal opportunities to work on projects cross-company.
- Social Impact:Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time skills and talent with charities and nonprofit organizations across the U.S. and around the globe.
Delta Faucet Company (the Company) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Companys policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment employment promotion salary increases benefits termination and all other terms and conditions of employment) based on race color sex sexual orientation gender gender identity gender expression genetic information pregnancy religious creed national origin ancestry age physical/mental disability medical condition marital/domestic partner status military and veteran status height weight or any other such characteristic protected by federal state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
E-Verify Participation Poster:English & Spanish
About Company
Masco Canada takes pride in offering a collection of brands focused on innovative water solutions and home improvement for everyone.