TPM, Fwd Deployed Engineer, Business Innovation and AI

The Forward Deployed Engineering (FDE) team within Business Innovation & AI (BIA) is looking for a Technical Program Manager who builds. FDE embeds directly with teams across Amazon Global Operations Services (GOS) co-builds with them from day one and ships working AI-powered solutions. Engagements range from short builds to multi-quarter programs. The impact here is internal: you build for the GOS org not for external customers. We increasingly look for opportunities to replace manual processes and web-based interfaces with AI agents so a lot of what you build will be agentic.

This is a hands-on builder role. Were looking for people who are already shipping AI solutions with the current generation of tooling not people who are newly exploring AI or have only done some prompt engineering. The engineers who do well here are hands-on with agentic harnesses like Claude Code Kiro and Codex and are plugged into the AI builder community closely enough to know what changed this month.

What Makes This Role Different
Most program roles ask you to coordinate other peoples work from a distance. FDE asks you to sit with the operational team and build the solution yourself. You take prototypes to production and hand scalable patterns back to the broader org.


Key job responsibilities
Build AI & Agentic Solutions Embedded
- Embed with GOS operational teams co-build from day one and ship AI-powered solutions that replace manual workflows
- Look for opportunities to replace manual processes and web-based interfaces with AI agents and build those agents end to end
- Build with the current AI tooling yourself including agentic harnesses (Claude Code Kiro Codex) LLM application frameworks and RAG and take prototypes to production

Program Delivery
- Own the planning coordination and delivery of your AI programs managing scope risk and dependencies without relying on direct authority
- Keep delivery moving across engineers data scientists and operational stakeholders

Raising the Bar
- Bring back the tooling and patterns that work and help the team ship faster
- Document and hand off scalable solutions to the broader organization


A day in the life
You start the morning embedded with an operations team mapping a manual workflow youre replacing with an agent. By mid-morning youre building wiring it up with current tooling and putting the next iteration in front of the afternoon you iterate with the customer in the room then push the working pieces toward production. You close the day sharing a tooling trick with the team that cut your build time in half.

About the team
Business Innovation & AI (BIA) finds the hardest highest-value problems across Amazon Global Operations Services and builds AI-powered solutions that measurably change how work gets done. Forward Deployed Engineering (FDE) is BIAs technical execution arm: a small senior team with high autonomy and a bias for shipping. We embed with operational teams in the GOS org co-build from day one ship working solutions and hand scalable patterns off to the broader organization. We dont just automate the existing process; we redesign the work around what AI and agents make possible.

- 3 years of technical program management experience
- Experience demonstrating software engineering skills in a previous intership work experience coding competitions or publications or experience with programming/scripting (Batch VB PowerShell Java C# Chef Perl Ruby and/or PHP) and experience with automation and any version control tools
- Experience working with multiple groups of stakeholders
- Bachelors degree or above in computer science computer engineering or related field or experience working in Science Technology Engineering or Mathematics (STEM)
- Experience in developing and deploying LLMs in production on GPUs Neuron TPU or other AI acceleration hardware or experience in debugging profiling and implementing software engineering best practices in large-scale systems

- Experience building complex software systems that have been successfully delivered to customers or experience in developing and deploying LLMs in production on GPUs Neuron TPU or other AI acceleration hardware
- Experience in professional non-internship software development or experience in developing and deploying LLMs in production on GPUs Neuron TPU or other AI acceleration hardware
- Experience building AI agents that replace manual or UI-driven workflows
- Fluency with the current GenAI tooling landscape (Amazon Bedrock agent frameworks LLM-powered workflows)
- Experience in rapid-prototyping forward-deployed or embedded engineering models
- Experience with AWS and Infrastructure as Code
- Data or analytics experience (SQL pipelines connecting source data to a customer need)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TN Nashville - 120800.00 - 163400.00 USD annually
USA WA Bellevue - 127100.00 - 172000.00 USD annually