Title Specialist

OneMain Financial is seeking a Title Specialist who will be responsible for maintaining a high performing auto secured loan portfolio rating for our branch network and centralized will be done through administrative and customer service-oriented tasks.

In the Role

• Identify sort and process mail as it relates to our stake as lienholder on customers auto property.

• Answer phone and email inquiries from our branch network with questions about the lien placement process and using our third-party vendor system.

• Identify anomalies or complex issues and decisively escalate to provide a timely and seamless transition within the process.

• Partner with our branch network to increase their lien perfection rates on auto secured loans.

• Act as a liaison between multiple internal and external customers and/or vendors. This will include written and verbal communication with Centralized Sales Underwriting and Branch personnel.

• Maintain thorough knowledge and understanding of OneMains policies and procedures as well as state and federal laws.
  

Requirements

• High School Diploma or GED

• 1 (One) or more year(s) in customer service

• Prior experience in auto titling and/or lending is preferred but not necessary.

• Ability to review loan and title documents in a timely fashion.

• Strong communication skills (oral written and interpersonal).

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912 weve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators our team thrives on transformative digital thinking customer-first energy and flexible work arrangements that grow lives careers and our company. At every level were committed to an inclusive culture career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. Theres never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best we provide opportunities and benefits that make their health and careers a priority. Thats why weve packed our comprehensive benefits package for full- and some part-timers with:

Health and wellbeing options including medical prescription dental vision hearing accident hospital indemnity and life insurances

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10% share discount)

Tuition reimbursement

Paid time off (15 days vacation per year prorated based on start date)

Paid sick leave as determined by state or local ordinance (prorated based on start date)

11 Paid holidays (4 floating holidays prorated based on start date)

Paid volunteer time (3 days per year prorated based on start date)

OneMain Holdings Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age ancestry citizenship status color creed culture disability ethnicity gender gender identity or expression genetic information or history marital status military status national origin nationality pregnancy race religion sex sexual orientation socioeconomic status transgender or on any other basis protected by law.