Title Express Learning & Development Specialist

Copart Inc. a technology leader and the premier online vehicle auction platform globally with over 200 facilities located across the world Copart links vehicle sellers to more than 750000 buyers in over 190 countries. We believe in providing an unmatched experience every day and everywhere driven by our people processes and technology.

Position Summary

The Learning & Development Specialistis responsible fordesigning developing implementing and continuously improving high-quality learning solutions that support operational excellence across Title Express. This role partners with business leaders and subject matter experts to translate complex business processes into engaging learner-centered training experiences that improve employee performance operational consistency and organizational effectiveness.

The Learning & Development Specialist serves as the departments learning design expert by developing instructor-led virtual eLearning multimedia and blended learning solutions while ensuring all learning materialsremaincurrentaccurate and aligned with businessobjectives.

Although this role does not have direct supervisory responsibility the Learning & Development Specialist mayfacilitatetraining sessions workshops onboarding programs Train the Trainer initiatives and other learning events based on business needs.

Essential Functions

Instructional Design & Development

• Design develop implement andmaintaininstructor-led virtual self-paced and blended learning programs.

• Conduct learning needsanalysesin partnership with business leaders and subject matter experts.

• Translate operational procedures policies and system enhancements into engaging learner-focused curriculum.

• Develop onboarding programs role-based learning paths continuing education certification programs and knowledge transfer initiatives.

• Apply instructional design methodologies (ADDIE SAM Agile Learning or similar) and adult learning principles to maximize learner engagement and knowledge retention.

• Continuously evaluate and improve training materials based on business changes and learner feedback.

Multimedia & Digital Learning

• Develop interactive eLearning courses and digital learning experiences.

• Produce instructional videos demonstrations simulations and scenario-based learning.

• Design graphics infographics job aids facilitator guides participant materials and quick reference resources.

• Leverage AI-enabled technologies and learning tools to improve efficiency and learner engagement.

• Maintain consistency in branding formatting and instructional standards across all learning assets.

Learning Facilitation

• Facilitate instructor-led and virtual training sessions as business needs require.

• Conduct Train the Trainer sessions for internal teams and external business partners.

• Deliver onboarding refresher training workshops webinars and change management training.

• Support major business initiatives through classroom instruction and knowledge transfer activities.

Learning Technology & Analytics

• Develop knowledge assessments competency validations surveys and evaluations.

• Utilize Microsoft Forms and Learning Management Systems (LMS) to administer learning content and assessments.

• Analyze learner feedback and training metrics to identify opportunities for continuous improvement.

• Monitor training effectiveness and recommend enhancements to improve business outcomes.

Business Partnership

• Collaborate with operational leaders project teams and subject matter experts toidentifylearning needs.

• Participate in enterprise initiatives requiring learning strategy curriculum development or organizational readiness.

• Consult with stakeholders on the most effective instructional approach based on businessobjectives.

Content Governance

• Maintain curriculum version control and documentation standards.

• Ensure training materialsremaincompliant with current business processes and policies.

• Conduct periodic audits of learning content to ensure accuracy and effectiveness.

• Manage updates resulting from system enhancements process changes and organizational initiatives.

Continuous Improvement

• Research industry trends instructional design best practices and emerging learning technologies.

• Recommend innovative learning solutions that improve employee performance and scalability.

• Identifyopportunities to automate modernize and streamline learning experiences.

Competencies

Core Competencies

• Instructional Design

• Adult Learning Principles

• Curriculum Development

• Facilitation & Presentation Skills

• Multimedia Content Development

• Project Management

• Written & Verbal Communication

• Business Partnership

• Critical Thinking

• Problem Solving

• Continuous Improvement

• Innovation

• Adaptability

• Attention to Detail

• Time Management

• Collaboration

• Customer Focus

Technical Competencies

• Microsoft 365 Suite

• Microsoft PowerPoint

• Microsoft Forms

• Learning Management Systems (LMS)

• Video Editing Software

• eLearning Authoring Tools

• AI-assisted Content Development

• Virtual Learning Platforms

Education & Experience

Required

• Bachelors degree in Instructional Design Education Organizational Development Human Resources Communications Business Administration or a related field; or equivalent combination of education and professional experience.

• Three (3) or more years of experience designing and developing corporate learning programs.

• Experiencefacilitatinginstructor-led and virtual training.

• Strong written communication and curriculum development skills.

• Experience managing multiple projects in a fast-paced environment.

Preferred

• Five (5)years of instructional design experience.

• Experience supporting operational or corporate learning environments.

• Experience designing enterprise-level learning solutions.

• Experience supporting organizational change initiatives.

Preferred Certifications

• Certified Professional in Talent Development (CPTD)

• Associate Professional in Talent Development (APTD)

• ATD Instructional Design Certificate

• Kirkpatrick Four Levels Evaluation Certification

• ProsciChange Management Certification

• Microsoft Office Specialist (MOS)

• Articulate Storyline Certification (preferred)

• Adobe Certified Professional (preferred)

Equivalent experience may be considered in lieu of certifications.

Physical Requirements

• Ability to sit or stand for extended periods.

• Ability tofrequentlyoperatea computer and standard office equipment.

• Ability to present information to individuals and groups both in-person and virtually.

• Ability to occasionally lift training materials or equipment up to 20 pounds.

Work Environment

• Hybrid work environment.

• Candidatemustresidewithin the DallasFort Worth metropolitan area and be available to work onsite as business needs require.

• Regular collaboration with cross-functional business partners subject matter experts and operational leaders.

• Fast-paced environment supporting multiple business initiatives simultaneously.

Travel Requirements

• Primarily local travel within the DallasFort Worth metroplex.

• Occasional domestic travel may berequiredto support training initiatives business meetings or operational projects.

Estimated travel: Up to 10%.

FLSA Classification

Exempt

Performance Expectations

Performance may be evaluated based on:

• Quality accuracy and effectiveness of learning solutions.

• Timely completion of instructional design projects.

• Stakeholder satisfaction.

• Learner engagement and training effectiveness.

• Ability to manage multiple concurrent projects.

• Continuous improvement and innovation.

• Adoption of modern learning technologies.

• Quality of instructional facilitation when assigned.

• Maintenance of current and compliant training documentation.

• Cross-functional collaboration and business partnership.

Reporting Relationship

Reports To:Training Manager

Direct Reports:None

This position serves as an individual contributor and subject matter expert. While the role does not have direct supervisory responsibility it mayprovidefunctional guidancefacilitatelearning initiatives and support trainers and business partners as needed.

• Medical/Dental/Vision
• 401k plus a company match
• ESPP - Employee Stock Purchase Plan
• EAP - Employee Assistance Program
• 10 Vacation days per year
• 7 Paid Company Holidays
• Life and AD&D Insurance

At Copart we are focused on harnessing the power of diversity inclusion and collaboration. By embracing diverse perspectives we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated included and inspired to grow and contribute meaningfully.

E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-verify Participation
• Right to Work