Tier 3 Technician

Position Overview

The Tier 3 Technician provides advanced-level IT support and account management services within a federal intelligence environment. This position is responsible for system account lifecycle management identity and access management PKI certificate administration and escalated technical support. The role requires close coordination with security teams and end users to ensure secure reliable access to enterprise systems while maintaining compliance with federal security policies and standards.

Required Qualifications

• 5 years with BS/BA; 3 years with MS/MA 9 years with a HS Diploma
• Extensive experience with enterprise directory services and identity management platforms
• Experience with enterprise email administration and collaboration platforms
• Strong knowledge of IT service management (ITSM) ticketing systems and processes
• Demonstrated ability to manage user account provisioning de-provisioning and access control
• Experience with mobile device management (MDM) platforms for enterprise environments
• Knowledge of endpoint management and software deployment tools
• US Citizen with active TS/SCI or Q/SCI security clearance

Preferred Qualifications

• Experience supporting Department of Energy
• Familiarity with privileged access management (PAM) solutions
• Experience with cloud-based virtual desktop environments
• Knowledge of endpoint encryption and antivirus management platforms
• Experience with remote access and VPN solutions in classified environments

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.