Temporary IT Operations Analyst I

The work we do matters!

Hiring Agency:

Game & Parks Commission - Agency 33

Location:

Lincoln NE

Hiring Rate:

$25.785

Job Posting:

JR2026- Temporary IT Operations Analyst I (Open)

Applications No Longer Accepted On (If no date is displayed job is posted as open until closed):

Job Description:

Under general supervision perform expert support as described below in one or more of the following Information Technology (IT) areas: Hardware and software support network support systems administration research procurement and training. Performs related work as assigned.

This positions primary responsibilities include providing help Desk Support implementing and supporting agency computers and peripherals and performing basic system administration.

This is an 11-month temporary position. Candidates are expected to work in person Monday through Friday from 8:00AM to 5:00PM for an 11-month period followed by a 1-month break in service.

JOB DUTIES:
Serve as the primary point of contact for the IT help desk.
Receive log and track user calls related to technical issues and inquiries.
Respond to user requests and troubleshoot hardware software and network issues for PCs peripherals and mobile devices both onsite and remotely.
Assist staff with installation of software and new computer setups.
Create test and deploy workstation images.
Perform workstation deployment via Microsoft Configuration Manager.
Assist staff with video conferencing equipment and software.
Install and update computer workstations printers and peripherals and client software.
Manage inventory of computer equipment maintain inventory systems and prepare equipment for surplus.
Coordinate vendor maintenance and repair activities.
Manage domain user accounts and workstation information.
Assist with projects and perform administrative tasks as needed.

Requirements / Qualifications:

Minimum Qualifications: Associates degree in computer science and two years of related technical and business experience. Two years of related technical and business experience may substitute for the required education on a year-for-year basis. OR post high school coursework in computer science and three years of related technical and business experience. Any equivalent combination of education and experience will be considered.

Other:

Valid drivers license is required.

The state of Nebraska generally does not provide employment sponsorship. All candidates must accurately indicate whether they currently need sponsorship now or in the future as this may impact employment eligibility.

If you currently hold work authorization through sponsorship and will need continued or additional sponsorship in the future you must answer Yes to the sponsorship question.

Benefits Include:

• Medical and Dental Insurance
• Health Savings Account (HSA) / Flexible Spending Account (FSA)
• Short-Term and Long-Term Disability Coverage
• Employee Assistance Program (EAP)
• Voluntary Retirement Plan
• The opportunity to visit and work at some of Nebraskas beautiful State recreation areas

Please Note: Temporary employees are not eligible for paid holidays vacation leave sick leave or State matching retirement benefits.

KNOWLEDGE SKILLS & ABILITIES:

• Operate install maintain configure and troubleshoot a wide range of technical computer equipment including desktops laptops peripherals audio/visual devices and mobile technology.
• Work directly with end users to diagnose and resolve computer and network issues.
• Demonstrate familiarity with local area networks (LAN) and remote access troubleshooting.
• Demonstrate familiarity with iOS and Android operating systems.
• Analyze and evaluate software and hardware products and upgrades.
• Maintain attention to detail and adhere to all Agency rules regulations and procedures.
• Maintain effective working relationships with staff and colleagues.
• Demonstrate skills in time-management documentation organization and communication.
• Organize prioritize and coordinate workload activities.
• Effectively multi-task and perform under pressure and tight deadlines.
• Ability to sit stand walk kneel crouch stoop squat crawl twist climb and lift 50 lbs.; ability to travel to various sites and locations.
• Work independently and as part of a team.

If youre currently employed by the State of Nebraska please dont apply through this external career site. Instead log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: offer a comprehensive package of pay benefits paid time off retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position agency and employment status. For more information on benefits please visit: Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity inclusion and belonging. We recruit hire train and promote in all job classifications and at all levels without regard to race color religion sex. age national origin disability marital status or genetics.