Teller-ASB

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported then Associated Bank may be the right place for you.

Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.

Provide our customers with fast friendly customer service by always adhering to common courtesies and delivering the brand promise with every customer. Efficiently and accurately process customer transactions while adhering to all required policies and procedures. Support the sales process in the branch by identifying customer needs promoting current offers and referring customers to other colleagues for assistance with financial solutions. Provide awareness and if warranted demonstration of all channel capabilities and the overall benefit to the customer. The colleagues in this role may be asked to work multiple branch locations to support a culture of flexibility and mobility to meet the expectations of our branch and customers.

Attract and retain customer relationships by extending a warm welcome and common courtesies to every customer and by providing accurate and timely service which includes but is not limited to cashing checks accepting deposits and withdrawals handling loan and credit card payments dispensing monetary instruments within established guidelines to ensure an excellent customer experience at every point of contact.
Balance and prove cash daily to maintain accurate transactions processed and record keeping. Identify payees and verify signatures and endorsements remain up-to-date on all security procedures.
Protect the Banks financial interests by complying with internal and external policies procedures and regulations.
Learn the banks products and services to retain and enhance customer account relationships. Identify opportunities to resolve customer needs and refer the customer to Bank Colleagues who can help meet their needs. Share product and service promotions and new opportunities with our customers.
Answer telephone inquiries and provide information in accordance with company policies while delivering an exceptional customer experience.
Support and service fellow colleagues within and outside of the banking office by adhering to the companys vision and values.
Perform office duties including maintaining office supplies and providing a professional organized environment.
Service the ATM machines safe deposit area vault and night drop as offices with Safe Deposit functions: monitor access to safe deposit boxes maintain lease agreements and answer any questions to ensure client satisfaction and safety.

Education

High School or equivalent combination of education and experience Required

Experience

Less than 2 years Demonstrated customer service cash handling and computer skills.

Required

We welcome and encourage applications from all qualified parties including but not limited to people returning to the workforce people with disabilities those without a college degree and veterans or those with military experience.

In addition to core traditional benefits we take pride in offering benefits for every stage of life.

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through our diversity-focusedColleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well-being programs and incentives parental leaveanemployee stock purchase plan military benefits and much more.
• Personal banking loan investmentand insurance benefits.

Associated Bank serves more than 120 communities throughout Wisconsin Illinois Minnesota and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the our community onFacebookLinkedInandX.

Artificial Intelligence Statement

To support our recruiting process we may use artificial intelligence (AI) or automated technologies to collect organize sort and analyze information submitted by applicants. These tools may assist our Talent Acquisition professionals in identifying applicants who appear to satisfy the minimum qualifications for a position.

AI is not used to make employment decisions on behalf of Associated Bank. No applicant will be selected or rejected solely based on the output of an AI tool. Hiring decisions are made by Associated Bank personnel who review applicant information and exercise independent judgment in accordance with applicable law and company policies.

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race religion color sex national origin age sexual orientation gender identity disability or veteran status among other factors.

Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.

Responsible to report ethical concerns as needed to Associated Banks anonymous Ethics Hotline.

Associated Bank provides additional assistance throughout the application interview and hiring process. Please contactif you need an accommodation at any time during the process.

Associated Banc-Corp participates in the E-Verify Program. E-Verify NoticeEnglish or Spanish. Know Your Right to WorkEnglishorSpanish.

Associated Bank isPay Transparencycompliant.

The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including but not limited to work location skills experience education and qualifications for the role.

For certain positions total compensation may also include incentive commission or bonus opportunities not reflected in the posted base pay range.

$17.00 - $22.96 per hour