Telecommunications Administrator
Frisco, TX - USA
Job Summary
Telecommunications technicians work in a complex environment supporting a variety of service
including Contact Center Call Flows IVRs Field and office phone system Fire Alarms and elevator
voice services.
The communications team installs and supports the infrastructure used for all types of
telecommunications in support of our contact center office service and property/field service
including the layer 1 fiber and copper data network cabling infrastructure operational voice (both
wired and wireless systems) elevator alarm systems IOT devices other systems involved in realtime communications and operations.
Install terminate test troubleshoot and document test results for fiber network audio video and
RF cabling
Perform and support continuity checks locate and correct wiring errors using measuring
instruments
Investigate diagnose correct and document instrumentation or system malfunctions
Perform complex technical assignments involving communications systems instrumentation and
data acquisition/processing systems
Collaborate with team members to troubleshoot failures and issues derived from test data
Performing regular maintenance tasks such as software updates hardware repairs and system
backups to ensure that telecommunications systems operate reliably and efficiently
Identifying and resolving technical issues with telecommunications systems and equipment to
ensure that they are functioning properly.
Creating and maintaining documentation related to telecommunications systems and equipment
including configurations procedures and troubleshooting guides
Collaborating the other IT teams and business stakeholders to ensure that telecommunications
systems meet business requirements and align with overall IT strateg
Qualifications :
2 years experience of specialized training in electronic technology or closely related field or one
year installing testing troubleshooting and repairing fiber optics copper cabling (RF Ethernet)
network and telephony installation and BPX/ audio/video systems.
Proven experience working as telecommunications technician.
Sound knowledge of telecommunications systems
The ability to interpret technical manuals and schematic designs.
Strong problem-solving and analytical skills to identify and resolve technical issues
Excellent communication skills to collaborate with other IT teams and business stakeholders
Customer Focus
Telecommunications Knowledge
Functional and Technical skills
Adaptability and the ability to master new technologies quickly
Exceptional communications and customer service skills.
Strong problem-solving and analytical skills to identify and resolve technical issues
Excellent communication skills to collaborate with other IT teams and business
stakeholders
Physical effort includes standing lifting and carrying moderately heavy materials or
equipment up to 25 lbs
Additional Information :
Workplace
- One of our values pillars is to work as One Team and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.
Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race color religion sex sexual orientation gender identity national origin age disability or any other protected status. All qualified candidates are encouraged to apply.
**Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without restrictions or requiring sponsorship now or in the future. We do not provide training plans or support for F-1 OPT STEM OPT extensions or future visa sponsorship.**
Remote Work :
No
Employment Type :
Full-time
About Company
Public Storage built its first self-storage facility in 1972. Today were the nations largest self-storage provider and we couldnt have done it without the support and dedication of all our team-members. Its our people, the remarkable Public Storage family that makes us the leader ... View more