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Technology Trainer (Spanish)

Ampcus Inc.

Job Location:

New York City, NY - USA

Monthly Salary: Not provided by the employer

Posted: 29 September 2026 (2 days ago)

Application Deadline: 27 December 2026

Vacancies: 1 Vacancy

Job Summary

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Technology Trainer (Spanish).
Location: New York NY.

Job Description:

This part-time position is a unique opportunity for a passionate individual to work with client to empower older adults by helping them thrive in the digital world and harness technology to achieve their personal goals. Trainers are the face of client to older adults; in addition to delivering curriculum and offering technology support trainers serve as brand ambassadors and are responsible for communicating the culture of excellence curiosity and attitude.
Trainers teach curriculum using books and online resources specifically designed for older person classes typically meet twice a week for ten weeks. Virtual programs are primarily one-off sessions focused on technology topics. Trainer schedules will vary each quarter. Trainers guide participants in sending emails exploring their interests online connecting with family and friends on social media banking online starting small businesses and much more. Our trainers are also fundamental in creating a community of support among participants.
This position requires solid proficiency in common software applications and devices but more important is dedication to teaching and the ability to effectively communicate the relevance of technology to seniors lives. A successful candidate will possess a high degree of patience creativity dependability and problem-solving ability along with a sense of humor and a strong commitment to social change.

Responsibilities:

Teaching technology courses virtually and in-person using the curriculum and approach.
Creating a comfortable and supportive learning environment.
Offering personalized support to callers on the Senior Planet hotlines.
Making outbound calls to Senior Planet members.
Always maintaining professionalism.
Representing and promoting Senior Planet culture and opportunities to course participants.
Engaging in regular communication with staff including feedback on site issues curriculum etc.
Coordinating with site staff including site visits graduations etc.
Submitting paperwork in a timely manner.
Collecting surveys and evaluations.
Entering data into Salesforce database.
Participating in trainer meetings and other training events.
Recruiting participants as needed.
Participating in special projects as needed (ex. outreach curriculum etc.).
Supervising volunteers who assist classes as needed.

Degree of autonomy and independent judgment:

Technology Trainers possess a moderate degree of autonomy and independent judgment especially in relationship to programs theyre assigned to teach and deliver.
Technology trainers set the tone manage the environment and help guide groups of all sizes towards learning objectives that are presented by client.

Decision-making authority:

Technology Trainers have limited decision-making authority and must adhere to training standards approaches and methodologies throughout all interactions with participants.

Diversity of the challenge:

Technology Trainers have a diverse albeit narrow challenge. They are responsible for working with older adults aged 60 in myriad settings who all possess different levels of experience and skills related to tech adoption and digital literacy.
This complex set of situations forces Technology Trainers to think on their feet act quickly and apply a broad brush to different circumstances.

Primary nature of interaction the position has with others informative/coaching:

Technology Trainers interactions with others (customers i.e. seniors) are predominantly educational and coaching in nature.
They are largely assigned to help client and Senior Planet participants master technology skills with broader applications to daily life. Internally trainers work with their counterparts and other program staff to retrieve assignments and connect best practices.

Potential impact on Clients success (directly or indirectly):

Client success is predicted by engaging in their membership base with services resources and offerings that speak to the 50 market.
Technology Trainers are on the front lines delivering Senior Planet programs through our affiliation with Client and are therefore closely tied to Client success and growth as an organization.
The more individuals Technology Trainers interact with the more successful and far-reaching and Client impact will be across the country.

Qualifications:

Excellent speaking and communication skills.
Ability to communicate technical information clearly in English and Spanish.
Experience teaching teenagers adults and/or seniors preferable.
Proficiency with Windows computers iOS popular social media sites and other common technologies/devices.
Comfortable traveling to various senior/community centers as needed when/if safe to do so.
Ability to work independently and as part of a training team.
Superior time-management skills.
Flexibility patience and a sense of humor.
Minimum of 1 year experience in a professional work setting.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age protected veterans or individuals with disabilities.

Required Experience:

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