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Technology Support Specialist I
Job Location:
Job Location:
Columbia, IN - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
8 September 2026 (9 hours ago)
Posted:
Application Deadline:
6 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
DPP is seeking a Technology Support Specialist I for an opportunity with our client in the healthcare insurance industry.
Work location: Onsite in Columbia SC
Duration: 11 months
Terms: W2 Contract
Work authorization: US Citizen; must be able to obtain/maintain a low-level (Public Trust) US security clearance which requires a thorough background search and US citizenship. Residency requirements may apply.
Position Description:
Click the apply button to learn more about this position (#26-01008).
DP Professionals (DPP) offers a range of compensation and benefits packages to our employees and their eligible dependents. DPP is a certified Woman-owned Small Business Enterprise (WBE and WOSB) with more than 25 years in the staffing industry. EOE/AA/V/D
Work location: Onsite in Columbia SC
Duration: 11 months
Terms: W2 Contract
Work authorization: US Citizen; must be able to obtain/maintain a low-level (Public Trust) US security clearance which requires a thorough background search and US citizenship. Residency requirements may apply.
Position Description:
- The Technology Support Specialist I will join the Technology Support Center (TSC) and actively resolve routine to moderately complex technical needs of customers by managing problems and suggesting solutions.
- Research resolve and respond to requests received from customers.
- Ensure documentation and processes are current as business and technology changes evolve.
- Manage inbound phone calls.
- Assist with basic troubleshooting (unlocks resets clearing cache/cookies etc.)
- This is for an after-hours position. Must be willing to work nights and/or weekends indefinitely.
- Hours you will potentially be asked to work:
- Sat-Tues 8:00AM-6:30PM
- Fri-Sun 5:30PM-7:00AM
- Mon-Wed 5:30PM-7:00AM
- Bachelors degree in Computer Science Information Technology or job-related degree;
- OR an Associate Degree in Computer Science Information Technology or other job-related degree;
- OR 2 years of job-related work experience plus 2 years of technical help desk experience or other job-related experience.
- Must be able to obtain/maintain a Public Trust security clearance.
- Experience in customer service and help desk support.
- Knowledge and experience with Active Directory RSA and Knowledge Base
Click the apply button to learn more about this position (#26-01008).
DP Professionals (DPP) offers a range of compensation and benefits packages to our employees and their eligible dependents. DPP is a certified Woman-owned Small Business Enterprise (WBE and WOSB) with more than 25 years in the staffing industry. EOE/AA/V/D
Required Experience:
IC
