Technology Integration Coordinator MNS

Agency

Dept of Natural and Cultural Resources

Division

Museum of Natural Sciences

Job Classification Title

User Support Analyst (NS)

Position Number

Grade

DT06

About Us

The North Carolina Department of Natural and Cultural Resources (DNCR) enriches peoples lives through education and stewardship of North Carolinas natural and cultural resources. DNCR manages over 100 locations across the state including historic sites museums state parks trails aquariums the North Carolina Zoo the Library of North Carolina the State Archives the North Carolina Arts Council the African American Heritage Commission the American Indian Heritage Commission the State Historic Preservation Office the Office of State Archaeology the Highway Historical Markers program the North Carolina Land and Water Fund and the Natural Heritage Program. These programs and places unite North Carolinians create a shared identity and provide common ground. For more information please visit . We encourage you to apply to become a part of our team.

Description of Work

The North Carolina Museum of Natural Sciences is seeking a dynamic efficient and enthusiastic individual to join our team as a Technology Integration Coordinator. The Technology Integration Coordinator is responsible for developing and managing the applications databases and IT systems needs capabilities and solutions for the NC Museum of Natural Sciences. This position acts as application administrator and configures supports and tests various solutions develops and supports digital storage solutions and other related software in collaboration with the museums leadership and throughout museum sections. Works to integrate solutions as necessary with the Science Data Administrator as needed.

This role provides back-end support for museum technical applications exhibition development and maintenance data storage and sharing support of stakeholders and end users creates solutions for technical problems supports museum technical projects provides website support manages the AWS environment and services analytical needs. Additionally this role is responsible for analyzing and advising on IT solutions modernization cybersecurity and sharing of data with internal and external partners. This position also manages the museums SharePoint sites and provides training to staff on a variety of IT needs to include the use of AI and other state-approved tools. These functions serve to assist the museum in meeting its mission through enhancing the functionality of staff and working to consolidate museum technical operations.

This position has no direct reports but will oversee the work of related staff volunteers and interns across several work units.

Key Responsibilities:

Serve as the museum resident expert in technology integration & IT Coordination.
Configure test administer and maintain current software and applications in accordance with DNCR procurement and DIT security guidelines
Design test document and implement configurations to support new and emerging requirements
Inventory evaluate prioritize and schedule all user requests prior to coordinating project implementation with affected users
Lead product troubleshooting as the museum liaison with external system vendors and NCDIT such as software companies and aggregators escalating issues appropriately according to need
Supports the preparation of digitization plans budgets reports and supports the delivery of planned goals.
Manage web hosting environments including domain setup server provisioning SSL certificate installation and renewal and ongoing server monitoring and maintenance.

Knowledge Skills and Abilities/Management Preferences

Please note: Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above.

Recruitment Range: $65607 - $73880

To receive credit for your work history and credentials you must provide the information on the application form. Any information omitted from the application form listed as general statements listed under the text resume section or on an attachment will not be considered for qualifying credit.

Candidates meet the minimum qualifications of this position if they meet the minimum education and experience listed onthe vacancy announcement. Vacancy specific knowledge skills and abilities (KSAs) and/or management preferences are notrequired. Applicants who possess the following are preferred:

• Demonstrated experience collaborating with stakeholders internal and external to integrate technology solutions.
• Demonstrated work history of researching proposing and implementing software or applications for business purposes.
• Demonstrated ability with modern programming languages like PHP and the Laravel Framework as well as JavaScript and Python.
  

Position/Physical Requirements:

• Weekly schedule: Monday Friday 8:00am-5:00pm

This position is located at:
11 W Jones Street

Raleigh NC 28512

Minimum Education and Experience

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelors degree in computer science or an IT related field from an appropriately accredited institution

PLUS

one year of experience in the information technology field related to the positions role;

OR

Associate degree in computer science or an IT related field from an appropriately accredited institution

AND

two years of experience in the information technology field related to the positions role;

OR

High school or General Educational Development (GED) diploma

AND

four years of experience in the field of technology related to the positions role;

OR

an equivalent combination of education and experience.

Supplemental and Contact Information

Division Description

The States museum devoted to science and nature North Carolina Museum of Natural Sciences in central Raleigh is the largest institution of its kind in the Southeastern United States and with over a million visitors a year the states most visited museum. Its 300000 square foot downtown campus is augmented by Prairie Ridge Ecostation and satellite facilities in Whiteville Greenville and Contentnea Creek. Together they provide a variety of curriculum-focused classes onsite offsite outdoors and online for pre-kindergarten through graduate students across the state.

As a museum of nature we integrate the dual concepts of illumination and inspiration with the work we do and the many stories we a time of unprecedented environmental challenges nothing could be more critical. This nexus of ideas makes us unique. Across three vibrant floors of laboratories and exhibitions our Nature Research Center provides an unparalleled opportunity to see science in action by watching museum researchers studying the natural world in real the Nature Exploration Center exhibits and live animal displays reveal North Carolinas rich natural habitats wildlife and geology from the Appalachian Mountains to the Atlantic Ocean.

Our programs and activities impact people in all the states one hundred counties. We develop a variety of exhibits to share with institutions across North Carolina and support other museums by administering the North Carolina Science Museums Grant Program. We also engage the states students indirectly by providing professional development training for teachers research opportunities for classrooms and outdoor learning environments on school campuses.

Section/Unit Description:

The Operations Section advances the Museums mission by providing safe secure reliable and effective environments in which scientific research education conservation and public engagement can thrive. The section establishes priorities for facilities security and technology while managing risk and supporting organizational resilience. Through the development of policies procedures and operational systems the section ensures the Museums facilities and infrastructure effectively serve staff guests and communities across the state.

The Technology Integration Unit advances the Museums mission by providing the digital infrastructure systems and technical expertise that support research education operations and public engagement. The unit develops and manages applications databases digital storage solutions and technical systems while supporting data accessibility collaboration and organizational effectiveness. Through innovative technology solutions and user support the unit enhances the Museums ability to create safeguard translate and share scientific knowledge.

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The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge skills and abilities without regard to race religion color national origin sex pregnancy gender identity or expression sexual orientation age (40 or older) disability National Guard or veteran status genetic information political affiliation or political influence.

We are an Employment First state ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women establish paid parental leave for birth adoption and foster care and implement fair chance policies. Join a team that welcomes values respects and supports all members of our work community.

Application Process

Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas to include the following: Education including high school and all degrees obtained Work Experience and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Due to the volume of applications received we are unable to provide information regarding the status of your application. The hiring process may take several weeks.
• Be sure to complete the application in full. Applicants are unable to submit more than one application to an individual posting. Only one application received prior to the closing date will be accepted. Applications must be submitted by 11:59:59 PM on the night prior to the closing date.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. If you have student loans becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit to learn more.

Veterans and National Guard Preference

Applicants seeking Veterans Preference must attach a DD Form 214 Certificate of Release or Discharge from Active Duty along with the state application.

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) along with the state application if they are a current member of the NC National Guard in good standing.

Applicants who are former member of either the NC Army National Guard or the NC Air National Guard with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22 along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment DNCR will ensure that persons with disabilities or known limitations covered by the PWFA are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process please contact the person indicated below.

Employment Eligibility

It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).

CONTACT INFORMATION:

N.C. Department of Natural and Cultural Resources

Division of Human Resources

109 E. Jones Street Raleigh NC 27601

Phone:

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

Recruiter:

Mike Peele

Email: