Technology Enablement Analyst

About the Role

The Technology Enablement Analyst helps everyone at Specializeduse technologysafely accountably and productively. The leading edge today is AI enablement but the role is broader: SharePoint and Atlassian administration data-privacy and security awareness and the practical governance that keeps our platforms well understood and well used. Working closely with IT Cybersecurity and Legal this person is the bridge between our platforms and the people who use them.

We are looking for a teacher first. The hardest part of this job is not configuring a platform it is sitting with a team that has already built its own workaround understanding why and bringing them onto a supported path theyactually prefer.Roughly halfthe week is hands-on platform and reporting work; the other half is spent with people running sessions coaching teams and steering Shadow IT back onto sanctioned tools.

Who We Are Looking For

• You genuinely enjoy teaching running a Lunch & Learn or walking someone through their first useful AI prompt is the best part of your week not an interruption to it.

• You would rather enable than gatekeep and you get satisfaction from turning a guideline into a practice people adopt willingly.

• You want your hands on the platforms you teach; credibility here comes from knowing the tools deeply enough to be trusted.

• You are patient with people and impatient with friction happy to explain something three times then go remove the reason it neededexplaining.

Key Responsibilities

AI Enablement and Safe Adoption

• Lead AI enablement and training including the AI Champions Lunch & Learn series the AI Bootcamp and the central training library.

• Guide teams in safe responsible accountable AI use and operationalize the tiered evaluation model that gates use cases by risk and data sensitivity.

• Champion prompt-engineering practice and real usecases andrun intake for new ones by business value and risk.

Data Privacy Security and Shadow IT

• Partner with Cybersecurity and Legal to socialize what safe and accountable use means translating requirements into guidance people can follow.

• Steer Shadow IT back onto sanctionedplatforms andmaintain the sanctioned-tool catalog and requestpathso the approvedoptionis the easy one.

SharePoint Administration and Governance

• Own SharePoint site administration architecture permissions and content lifecycle so information stays findable secure and governed.

• Run periodic permission andexternal-sharingreviews withCybersecurity andmanage site lifecycle and archival to control storage growth.

Atlassian Support and AI Cost Visibility

• Serve as backup to the Atlassian Administrator across Jira Confluence andRovo supporting the platform not owning it including license hygiene ahead of renewals.

• Produce the monthly AI consumption and cost reporting for Global Technology leadership on behalf of the Sr. Manager System Administration with variance to budget and the usage evidence behind renewals.

What Success Looks Like

• Teams across the company use approved AI tools confidently for real work with adoption measured rather than assumed.

• New AI use cases are routinely assessed through the tiered evaluation model so adoption scales without added risk.

• AI spend is visible forecast and managed inside budget and Shadow IT is materially reduced.

• SharePoint is well governed and enablement runs as a documented repeatable service rather than a set of personal habits.

Required Qualifications

• Demonstrated experience administering Microsoft SharePoint including architecture permissions and governance.

• Strong platform administration background across one or more enterprise SaaS or collaboration platforms provisioning permissions and group management configuration integrations and lifecycle management.

• Scripting and automation capability PowerShell Python or equivalent working with REST APIs such as Microsoft Graph to automate reporting and administration.

• Demonstrated AI solution capability: has built practical AI solutions othersactually use Copilot agents custom GPTs prompt libraries retrieval-grounded assistants or AI-assisted automation with sound judgment about grounding data accuracy and limits.

• Experience designing and running enablement training workshops onboarding office hours or documentation peopleactually read with evidence that adoption improved.

• A track recordof gaining voluntary compliance: bringing teams onto supported tools through partnership rather than enforcement.

• Working knowledge of data-privacy cybersecurity and responsible-AI principles with excellent written and verbal communication skills.

Preferred Qualifications

• Experience administering or supporting Atlassian tools such as Jira Confluence orRovo.

• Exposure tosecurity-awarenessdata-loss-prevention or Shadow IT and SaaS-governance programs.

• Experience building achampionsnetwork community of practice or internal training curriculum.

• Power Platform low-code automation or SaaS integration experience; relevant Microsoft Atlassian security or AI certifications.

• Background in system administration or IT operations.