Technology Assistant

Job Title: TechnologyAssistant Exemption Status: Nonexempt

Reports to: TechnologyDirector Full/Part-Time: Full Time 12-Month Position

Position Summary: The TechnologyAssistant plays a key role in managing and supporting all aspects of technology in a small school district. This includes maintaining hardware and software systems managing the district infrastructure and supporting district-wide communication tools. The ideal candidate is a self-starter who can work independently troubleshoot a wide range of technical issues and collaborate with staff to ensure that technology effectively supports teaching learning and operations.

• Technology Infrastructure (Hardware & Network)

• Install configure and maintain district computers Chromebooks copiers printers and related hardware.
• Maintain and troubleshoot wired and wireless networks and internet connectivity.
• Help manage device inventory repairs and replacement cycles.
• Install configure and maintain district camera system and safety systems.
• Support/troubleshoot laptop or Chromebook issues for staff and students

• Software & Systems

• Oversee installation configuration and updates for educational and administrative software (e.g. SIS LMS productivity tools assessment platforms).
• Manage user accounts permissions and access across systems (Google Workspace PowerSchool etc.).
• Train staff on the effective use of district software tools.

• Communication & Support

• Provide technical support and training for staff and students.
• Support communication platforms such as email systems mass notification tools and phone systems.
• Assist in maintaining digital signage and announcement systems.
• Collaborate with staff to improve internal communication workflows using technology.
• Possess the ability to work with frequent interruptions.

• All other duties as assigned

• Technical Associates or Bachelors degree in Information Technology Educational Technology Computer Science or a related field (Preferred).
• Minimum 2 years of experience in technology support preferably in a K12 or small organization setting.
• Proficiency with Macintosh Windows iOS ChromeOS Google Workspace basic networking.
• Ability to diagnose and resolve a wide range of hardware/software issues.
• Strong organizational and interpersonal skills; ability to work independently and prioritize tasks.
• Ability to take ownership of new projects spot problems early and see solutions through to completion.
• Willingness to learn as new technologies emerge.
• Familiarity with student data privacy laws and cybersecurity best practices.

Additional Information:

• May require occasional travel between buildings and lifting equipment (up to 40-50 lbs.).
• Some evening or weekend work may be required for upgrades or special events.
• Flexible problem-solver with a hands-on approach is essential for success in this role.

• Full-time 12-month position (hours and schedule determined by building and district needs).
• The Board of Education determines salary and benefits

Required Experience:

Junior IC