Technical Writer – AI Programs

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Technical Writer AI Programs
Location: Chantilly VA


Position Summary:

• Ampcus is seeking an experienced detail-oriented and highly-organized Technical Writer to support documentation efforts for AI initiatives at a leading independent federal agency focused on financial system stability.
• This role will be responsible for producing clear accurate and user-friendly documentation that supports the development deployment and adoption of AI technologiesincluding Agentic AI Generative AI (GenAI) and traditional ML systems.
• The Technical Writer will collaborate with cross-functional teams to translate complex technical concepts into accessible materials for diverse audiences including developers analysts policy staff and leadership.

• Documentation Development
  • Create and maintain program management and technical documentation for AI platforms models APIs workflows and infrastructure components.
  • Develop policies procedures/SOPs user guides system manuals and onboarding materials for GenAI and Agentic AI tools.
  • Write clear and concise content that supports training change management and governance efforts.
• Collaboration & Content Gathering
  • Work closely with program manager AI/ML architects AI/ML engineers developers and program stakeholders to gather source material and clarify requirements.
  • Participate in product demos sprint reviews and technical discussions to stay informed of system updates and changes.
  • Translate technical jargon into plain language for non-technical audiences while preserving accuracy.
• Quality & Consistency
  • Ensure documentation adheres to federal standards for accessibility (Section 508) security and compliance.
  • Maintain version control and documentation repositories using tools like Confluence SharePoint or Git.
  • Review and edit content for clarity grammar formatting and consistency across deliverables.
• Support for AI Adoption
  • Contribute to internal knowledge bases FAQs and quick-reference materials to support AI literacy and responsible use.
  • Assist in the development of communication materials that explain AI capabilities risks and governance policies.
  • Support reporting and strategic communications as needed.

• Experience in public sector or regulated environments.
• Knowledge of federal documentation standards and accessibility requirements.

• Bachelors degree in English Communications Technical Writing Information Systems or a related field.

• 6 years of experience in technical writing or documentation roles preferably in technology or government environments.
• Strong writing editing and organizational skills.
• Familiarity with software development lifecycle (SDLC) agile methodologies and DevOps practices.
• Experience with diagramming tools (e.g. Lucidchart Visio).
• Experience documenting AI/ML systems APIs and cloud-based platforms.
• Familiarity with GenAI platforms and Agentic AI concepts.
• Proficiency with documentation tools.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age protected veterans or individuals with disabilities.