Technical Training Instructor (Southeast)
Auburn Hills, MI - USA
Job Summary
PHINIA: Advancing sustainability today powering a cleaner tomorrow.
PHINIA is a diversified industrial supplier and global leader in the development of fuel systems electrical systems and aftermarket solutions with a strong portfolio of trusted brands that includes DELPHI DELCO REMY and HARTRIDGE. With over 100 years of manufacturing expertise and industry relationships PHINIA has approximately 12500 talented employees and over 40 locations in 20 countries and is headquartered in Auburn Hills Michigan USA. Read More
JOB PURPOSE
The Technical Training Instructor is responsible for delivering high-impact technical training and educational support to customers distributors and automotive repair professionals across an assigned territory. This role serves as a key technical ambassador for the companys aftermarket product portfolio providing hands-on product and repair training while also owning the development delivery and continuous improvement of technical training curriculum through both instructor-led and digital learning platforms.This position requires a self-motivated automotive professional who excels in front of technicians is comfortable working independently in a remote environment and is passionate about developing modern scalable training programs.
KEY RESPONSIBILITIES
Key Responsibilities
Technical Training & Field Support
Deliver in-person and virtual technical training to customers distributors and automotive technicians on company products systems and repair procedures
Conduct hands-on training in shop environments training centers classrooms and customer locations
Support new product launches through technical education demonstrations and field training initiatives
Serve as a subject-matter expert for assigned product lines vehicle applications diagnostics and service procedures
Customer & Distributor Engagement
Build and maintain strong relationships with customers distributors and key accounts within the assigned region
Support sales and field teams by providing technical expertise during customer visits training events and ride-along activities
Represent the company at trade shows regional meetings and industry events
Collect field feedback on product performance training needs and market trends and communicate insights to internal teams
Curriculum Development & Learning Management Systems (LMS)
Develop update and maintain technical training materials including instructor-led presentations participant guides job aids videos and digital learning content
Create upload and manage courses within the company Learning Management System (LMS) including course structure learner pathways prerequisites and version control
Author and maintain e-learning content using LMS course authoring tools ensuring SCORM compliance compatibility accessibility and consistent learner experience
Develop and administer assessments quizzes and knowledge checks within the LMS to measure learning effectiveness and technical competency
Manage certifications credentialing programs and course completion requirements within the LMS including tracking renewals and reporting
Publish test and maintain SCORM packages and digital assets ensuring proper functionality tracking accuracy and data integrity
Adapt curriculum for multiple delivery formats including in-person training virtual instructor-led training (VILT) and on-demand e-learning
Analyze LMS data learner feedback assessment results and training metrics to continuously improve curriculum effectiveness and learning outcomes
Collaborate cross-functionally with engineering product management technical support and marketing to ensure training accuracy consistency and relevance
Reporting & Administration
Track training activity attendance certifications and performance metrics using internal systems and the LMS
Provide regular reports on regional training activity customer engagement and training effectiveness
Manage travel planning scheduling and expenses efficiently while meeting business objectives
Qualifications
Required
5 years of hands-on experience in automotive repair diagnostics or technical training
ASE Certification (current and in good standing)
Strong knowledge of modern automotive systems (engine management fuel systems emissions electrical drivability etc.)
Proven ability to teach present and communicate complex technical concepts clearly to diverse audiences
Strong interpersonal and relationship-building skills
Ability to work independently in a remote field-based role with minimal supervision
Willingness to travel extensively (typically 5075%) including overnight travel
Valid drivers license and ability to travel by air
Preferred
Multiple ASE certifications or ASE Master Technician status
Prior experience as a field trainer technical instructor or technical support specialist
Experience in the automotive aftermarket industry
Curriculum development or instructional design experience
Experience working with Learning Management Systems (LMS) and digital learning platforms
Skills & Competencies
Strong technical aptitude and hands-on mechanical skills
Confident presenter with strong facilitation and classroom management abilities
Customer-focused mindset with a consultative approach
Excellent time management and organizational skills
Comfortable working in automotive repair environments and professional training settings
Proficient with Microsoft Office and virtual collaboration tools
Bi-lingual capability is a plus with preference for candidates who can deliver training in Spanish or French-Canadian
EQUAL EMPLOYMENT OPPORTUNITY
PHINIA is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race color age religion sex sexual orientation gender identity/expression national origin disability or protected veteran status.
VISA SPONSORSHIP
For this role applicants must be currently authorized to work on a full-time basis in the country where the position is based. Only in certain circumstances based on business need does PHINIA provide sponsorship for employment visa status.
NO UNAUTHORIZED REFERRALS
PHINIA does not accept unsolicited resumes from recruitment agencies or third-party vendors. Any recruitment partnership must be approved in writing by Human Resources before candidate submissions are made.
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Career Scam Disclaimer:
PHINIA makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by PHINIA. Applicants should never provide their national ID numbers birth dates credit card numbers bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact PHINIA through PHINIAs website to verify the authenticity of any employment opportunities.
Advancing sustainability today powering a cleaner tomorrow. Join us on this shared journey to a brighter tomorrow. For more information about PHINIA please visit .
Required Experience:
IC
About Company
PHINIA is leading the market through world-leading systems, products and solutions with a focus on our customers.