Technical Training Coordinator

The Technical Training Coordinator is responsible for supporting the company training and development programs through technical documentation training systems administration and departmental support activities. This role serves as the primary owner of training-related documentation and training records ensuring employees have access to accurate standardized and compliant training materials. The position supports Operational Excellence (OPEX) food safety quality regulatory compliance and workforce development initiatives across the facility.

DUTIES AND RESPONSIBILITIES (Essential Job Functions)

Technical Writing & Document Control

• Serve as the facility primary resource for technical writing and document management.
• Develop revise and maintain SOPs Work Instructions Job Aids One-Point Lessons forms and controlled training documents.
• Collaborate with subject matter experts to document processes support continuous improvement activities and promote standardized work practices.

Training Administration & System Management

• Administer and maintain training systems employee training records training matrices skills matrices certifications and qualification data within Alchemy and other learning management systems.
• Monitor training compliance generate reports and metrics and maintain audit-ready records.

Administrative Support

• Provide administrative support by coordinating training communications maintaining department records preparing reports tracking metrics and supporting department projects and initiatives.

Qualifications :

REQUIRED EDUCATION AND EXPERIENCE

Preferred Education:

• Associate degree preferred or equivalent experience.

Required Experience:

• Minimum two years of experience in technical writing document control training administration manufacturing or related fields.
• Food manufacturing experience preferred.
• Proficiency in Microsoft Office applications including advanced Excel skills and SharePoint is required.
• Experience with Alchemy and Learning Management Systems (LMS) is preferred.

Additional Information :

The salary range for this role is $29-$36 (Hourly).  Actual salaries will vary based on several factors including but not limited to external market data internal equity location and candidate skill set and experience. Base pay is just one component of Jack Links Total Rewards package for Team Members. Other rewards may include annual incentive and program-specific awards. Jack Links provides a variety of benefits to eligible Team Members including medical dental and vision benefits life and disability insurance 401k participation paid holidays and paid time off.

PHYSICAL DEMANDS  

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the Team Member will be required to wear the appropriate Personal Protective Equipment (i.e. beard/hairnet ear plugs frock boots etc.) stand for extended periods of time and use hands/arms to push pull reach and occasionally lift above head.  The Team Member must occasionally lift push pull up to 25 pounds and 50 pounds infrequently. Team Members are requested to visually inspect equipment and/or product. 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. The work environment is a plant setting with wet/slippery floors varying degrees of temperatures with an average temperature of 40 degrees in the production area.  Team Members will be exposed to raw and/or cooked meat products and moving equipment and will be required to follow all Food Safety Quality requirements.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:
Jack Links provides equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic that is protected by federal state or local law.

E-VERIFY:
Jack Links is a participant in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.  For information about the E-Verify program please visit:  your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time