Technical Specialist
Houston, MS - USA
Job Summary
Welcome to ConocoPhillips where innovation and excellence create a platform for opportunity and growth. Come realize your full potential here.
Who We Are
We are one of the worlds largest independent exploration and production companies based on proved reserves and production of liquids and natural gas. With operations and activities in 13 countries we explore for develop and produce crude oil and natural gas globally. We are challenged with an important job to safely find and deliver energy to the world. Our employees are critical to our success and with them we power civilization.
Were grounded by our SPIRIT Values safety people integrity responsibility innovation and teamwork. These values position us to deliver strong performance in a dynamic business but not at all costs. We believe its not just what we do its how we do it that sets us apart.
Fostering an Inclusive Work Environment
To deliver superior performance we create an environment that respects the contributions and differences of every individual. Wherever possible we use these differences to drive competitive business advantage personal growth and ultimately create business success.
Job Summary
The Technical Specialist supports the administration maintenance troubleshooting and continuous improvement of enterprise physical security technology systems. This role provides day-to-day technical and operational support for access control video management identity management badging and related security platforms across multiple company locations.The successful candidate will work closely with Security IT Facilities vendors contractors and site stakeholders to support system operations resolve issues maintain accurate security data assist with project execution and promote compliance with company security standards and processes.
This position requires strong technical aptitude attention to detail customer service skills and the ability to manage multiple priorities in a fast-paced enterprise security technology environment.
Position Overview
Your responsibilities may include:
- Support daily administration of enterprise security technology platforms including Genetec Security Center ClearID Volt AI access control systems video management systems badging systems and related applications.
- Assist with cardholder identity credential access rule door area schedule and permission updates.
- Utilize the Genetec ClearID REST API to automate cardholder data creation enrichment updates and lifecycle management processes enabling streamlined identity administration and enhanced service delivery to customers.
- Troubleshoot access control issues including failed badge reads inactive credentials access rule conflicts door configuration issues and synchronization problems.
- Review and validate system data to ensure accuracy consistency and alignment with company security standards.
- Support identity lifecycle activities for employees contractors and visitors including badge access expiration dates account status and access remediation.
- Assist with access reviews supervisor verification processes and cleanup of outdated or inaccurate access assignments.
- Support video system operations including camera troubleshooting recording issues video access coverage validation and coordination of repairs.
- Maintain and update security technology records including doors cameras panels controllers card readers credentials and other system assets.
- Coordinate with vendors contractors IT Facilities and site Security teams to support hardware repairs replacements installations and system upgrades.
- Assist with security technology projects migrations deployments testing commissioning and post-implementation support.
- Prepare reports spreadsheets summaries and data extracts related to access activity system issues hardware inventories project status and compliance reviews.
- Document troubleshooting steps findings resolutions and system changes in accordance with team standards.
- Support audit requests evidence collection data validation and remediation tracking related to security technology systems.
- Provide clear timely and professional communication to users supervisors stakeholders and management regarding system issues access concerns and required actions.
- Identify opportunities to improve security technology processes system configuration data quality and operational efficiency.
Success Profile:
- Partners Collaboratively: Builds strong relationships based on trust and seeks opportunities to collaborate across the matrix/organizational boundaries to achieve business goals
- Takes Accountability: Takes ownership of actions and follows through on commitments by courageously dealing with important problems holding others accountable and standing up for what is right
- Communicates Effectively: Invites dialogue to gain a shared understanding and influences with confidence to drive performance and achieve business results.
Basic Requirements:
- Legally authorized to work in the Unites States.
- Bachelors degree or higher in Computer Science Cybersecurity Information Systems Engineering or related field.
- Genetec technical certification in Omnicast and Synergis.
- 3 or more years of experience with Genetec solutions including system implementation data integration application integration data engineering and other security technology disciplines supporting the deployment optimization and continuous improvement of Genetec-based solutions.
- Working knowledge of access control concepts including cardholders credentials doors areas schedules access rules and permissions.
- Experience troubleshooting technical issues and documenting findings actions taken and resolution details.
- Proficiency with Application Development (Python C# PowerShell) and Database Administration (SQL Server SSMS MySql) tools.
Preferred Requirements:
- Ability to analyze system data identify inconsistencies and recommend corrective actions.
- Strong customer service organizational and communication skills.
- Ability to manage multiple priorities and work with technical and non-technical stakeholders.
- Experience with Genetec Security Center Synergis Omnicast ClearID Volt AI or similar enterprise physical security platforms.
- Experience with access control hardware such as Mercury controllers HID readers badge printers door hardware or related security devices.
- Experience with video management systems IP cameras camera troubleshooting and recording system validation.
- Familiarity with identity governance role-based access access reviews supervisor verification and contractor badge expiration processes.
- Experience supporting enterprise security technology projects migrations hardware refreshes or system deployments.
- Experience working with IT ticketing systems and coordinating issue resolution with internal teams and vendors.
- Strong analytical skills with the ability to work with reports spreadsheets system exports and large data sets.
- Demonstrated ability to work independently take ownership of assigned tasks and follow issues through resolution.
- Ability to communicate technical information in a clear and professional manner to business users site personnel and leadership.
Apply By:
Sep 2 2026Sponsorship:
ConocoPhillips sponsorship for employment authorization in the U.S. is NOT available for this position.Benefits Overview
ConocoPhillips offers a competitive and comprehensive benefits package designed to support your well-being and career growth:
Taking Care of Your Health & Wellness: Medical dental vision mental health support and wellness programs.
Supporting and Building Financial Security: Competitive base pay annual performance bonuses and retirement savings plans.
Promoting Work-Life Balance: Paid time off paid parental leave and family support resources.
Offering Career Development: Access to training mentoring and internal career mobility tools.
Guiding Recognition & Inclusion: Peer-nominated awards inclusive culture and employee resource groups.
Why ConocoPhillips
At ConocoPhillips we believe our people power the future of energy. Were committed to creating a workplace where employees feel valued supported and inspired to growprofessionally and personally.
We dont just offer jobswe offer meaningful careers in a company that values how we work as much as what we achieve.
EEO:
In the US ConocoPhillips is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin age disability veteran status gender identity or expression genetic information or any other legally protected status.Required Experience:
IC
About Company
In Qatar, we operate our Global Water Sustainability Center (GWSC) from the Qatar Science and Technology Park. The GWSC is the ConocoPhillips designated center of excellence for water-related technologies, disseminating findings to our global operations, as well as local government an ... View more