Technical Services Supervisor

About Us

At Genesee Intermediate School District (GISD) were more than educators. We are innovators collaborators and community builders serving over 64000 students and 8500 educators across the region. Whether its general education special education or career technical education we lead with purpose and partnership to make a meaningful difference every day.

Learn more about our culture and programs by clicking here.

Position Summary

The Technical Services Supervisor is responsible for assessing and directing Technical Operations for GISD GenNET and Shared Technical Services (STS). Responsibilities include supervising all aspects of network systems video and PC operations and as well as supervising mentoring and evaluating technical staff. Also works with the entire Technology and Media Services team to resolve operational issues across the customer base. Manages STS Contracts and builds relationships with STS district staff including local district administration and points of contact. Responsible for making recommendations on hardware software infrastructure and connectivity issues. Screens interviews and recommends new staff for employment. Responsible for maintenance of Disaster Recovery and Incident Response Plans. Responsible for creating Requests for Proposals (RFPs).

Minimum Qualifications

• Education: Bachelors degree in telecommunications network engineering computer science or a related field required. Technical certifications or specialized training preferred.
• Experience: At least five years of experience supervising technical staff and managing large-scale telecommunications or network systems. Fiber optic network experience preferred.
• Technical Knowledge: Understanding of network technologies including Ethernet TCP/IP routers switches internet services and fiber optic infrastructure.
• Leadership Skills: Experience managing projects coordinating multiple priorities and leading teams in a fast-paced technology environment.
• Professional Skills: Strong communication problem-solving and organizational skills with the ability to adapt to changing technology exercise sound judgment and maintain professionalism.

Compensation & Benefits

Pay Range:$98230 - $109912 annually commensurate with experience and qualifications

Work Schedule: 261 days/7.5 hours

Paid Time Off:

• Sick and Personal Business paid time up to 13 days
• Bereavement Leave

Insurance:

Employees are eligible for the following insurance benefits after one full day of employment:

• Comprehensive health plan options through Blue Cross Blue Shield - MESSA
• Dental and Vision Coverage (no cost to employee and qualifying family members)
• Life short-term and long-term disability benefits
• Additional coverages; supplemental benefit options additional life insurance and pet insurance

Retirement: Two plan options through the 15^th largest pension system in the United States Michigan Public School Employees Retirement System (MPSERS)

Additional Benefits:

• Professional Development opportunities
• Longevity pay after 10 years of service

Why Grow With Us

• We value each other support one another and celebrate every win.
• We dont just talk about growth we support it with mentorship tuition reimbursement and leadership opportunities that help you shape your future.
• Wellness and support programs that promote a healthy work-life balance including an Employee Assistance Program (EAP) wellness opportunities and paid community service time.
• Make a direct impact on the lives of students and families.
• Be a part of an employee-focused culture that believes People are our Greatest Asset.

Genesee Intermediate School District is proud of our inclusive and supportive culture that encourages growth celebrates teamwork and embraces new ideas. Through our mission of leadership service innovation and partnering for success we offer meaningful professional development mentorship and leadership opportunities that help you grow personally and professionally.

Questions Along the Way

If you have questions about the role the hiring process or GISDs culture reach out at any time!

Human Resources:

Email:

Equal Employment Opportunity

Genesee Intermediate School District is an equal opportunity employer and does not discriminate on the basis of race color religion sex national origin age disability or any other protected status in its programs or employment practices.