Technical Program Manager

Cloud Operations Innovation (COI) is the organization that builds operates and continuously evolves the infrastructure behind the Microsoft Cloud powering services used by more than 95% of Fortune 500 companies. COI is responsible for the full datacenter lifecycle from global planning and site acquisition through design construction deployment operations and eventual decommissioning spanning 400 datacenters across more than 70 Azure regions and connected by one of the worlds largest global networks.

The COI AI Delivery organization is responsible for enabling the next generation of hyperscale AI capacity. The team works across engineering datacenter planning deployment operations supply chain and product organizations to translate rapidly evolving AI technologies into scalable production-ready infrastructure solutions delivered around the world.

We are seeking a Senior Technical Program Manager AI Inferencing Automation & Tooling to transform how we plan and deploy AI inferencing capacity at global scale. You will own our automation and tooling roadmap and lead the strategy to connect data across COI and partner organizations into a trusted shared foundation. You will find where automation and AI can eliminate manual work and streamline handoffs giving our program managers the data and tools they need to rapidly scale Microsofts global AI fleet.

This role calls for a technically fluent program leader who understands datacenter infrastructure and is energized by turning complexity into simple scalable solutions. You wont design the tools yourself but youll know our data and processes well enough to ask precise questions challenge assumptions and hold your own in technical discussions with engineering partners. You can see past individual requests to the underlying problem make clear tradeoffs when everything feels urgent and bring diverse stakeholders together around a shared vision.

• Own the AI Inferencing portfolio automation and tooling roadmap including the vision priorities and sequencing for new tools features and AI-enabled capabilities.
• Assess current processes tools and workflows to find gaps manual effort handoffs and chances to apply automation or AI.
• Build and drive a strategy to connect data across COI and partner organizations so we have a single source of truth fewer reconciliation steps and better decision-making.
• Own intake and prioritization of new tool and feature requests. Use clear criteria to keep engineering resources focused on the projects with the highest business impact.
• Define business and functional requirements user stories and success metrics and turn operational needs into clear actionable specifications for engineering partners.
• Define user interface and user experience requirements so tools are intuitive efficient and adopted by the people who use them.
• Plan and manage user acceptance testing. Coordinate test teams set acceptance criteria triage issues and confirm release readiness.
• Partner with engineering data planning deployment and operations teams to align on data definitions system integrations and dependencies.
• Drive adoption and change management for new tools and processes including communications training and feedback loops.
• Measure and report the impact of automation and tooling investments such as time saved data quality cycle-time reduction and user adoption to leadership audiences.
• Simplify complex technical and data topics into clear recommendations and tradeoffs that support leadership decisions.

Required Qualifications:

• Bachelors Degree AND 4 years experience in engineering product/technical program management data analysis or product development
  • OR equivalent experience.
• 2 years of experience managing cross-functional and/or cross-team projects.

Preferred Qualifications:

• Bachelors Degree AND 8 years experience engineering product/technical program management data analysis or product development
  • OR equivalent experience.
• 6 years of experience managing cross-functional and/or cross-team projects.
• 1 year(s) of experience reading and/or writing code (e.g. sample documentation product demos).
• 4 years of experience in Technical Program Management Product Management Datacenter Operations Engineering Business Systems Data/Analytics or related disciplines.
• Experience identifying process inefficiencies and driving automation digital transformation or workflow redesign initiatives.
• Experience defining user requirements for new tools or features.
• Demonstrated ability to influence outcomes and drive alignment across organizations without direct authority.
• Strong written and verbal communication skills including experience presenting to leadership audiences.
• Experience with hyperscale cloud infrastructure AI infrastructure datacenter delivery or large-scale technology deployment programs.
• Experience owning a product or automation roadmap including requirements definition backlog management and prioritization across competing stakeholder requests.
• Knowledge of datacenter infrastructure including space power and cooling systems.
• Experience in data science data engineering analytics or business intelligence such as SQL Power BI data modeling or pipeline concepts.
• Experience leading change management and driving tool adoption across large distributed user communities.
• Passion for removing manual work and building scalable data-driven ways of working

#COICareers #EPCCareers #DCDCareers

Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119800 - $234700 per year. There is a different range applicable to specific work locations within the San Francisco Bay area and New York City metropolitan area and the base pay range for this role in those locations is USD $160200 - $261000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process read more about requesting accommodations.

Required Experience:

IC