Technical Program Manager, Operations and AI Enablement

Were ALTEN Technology USA an engineering company helping clients bring groundbreaking ideas to lifefrom advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3000 experts across North America we partner with leading companies in aerospace medical devices robotics automotive commercial vehicles EVs rail and more.

As part of the global ALTEN Group57000 engineers in 30 countrieswe deliver across the entire product development cycle from consulting to full project outsourcing.

When you join ALTEN Technology USA youll collaborate on some of the worlds toughest engineering challenges supported by mentorship career growth opportunities and comprehensive benefits. We take pride in fostering a culture where employees feel valued supported and inspired to grow.

Workplace: Hybrid 3 days in the office
Location: Foster City CA

Our Advanced Hardware Engineering (AHE) team is responsible for delivering the compute and controls hardware infotainment and telematics control units and electrical components that power our future fleet of self-driving vehicles. We are looking for a Technical Program Manager to lead AHE Operations including Quarterly Planning budgeting and various other operational improvement initiatives. You will also lead the definition development and roll out of AI automation tools that empower AHE TPMs and Engineering to significantly elevate their productivity.
In this role you will work cross-functionally with engineering teams and partners across hardware firmware software vehicle engineering procurement and manufacturing. Guided by our core principles you will help deliver AHE systems end-to-end and enable us to meet our business objectives.
Wed love to hear from you if you enjoy solving challenging problems across diverse cross-functional teams delivering milestones with complex dependencies and scaling your impact by developing and adopting structured ways of working. And if youre an expert at herding cats and influencing without formal authority this role was made for you.

Responsibilities
Lead AHE Operations: Lead AHE Quarterly Planning process budgeting and various other operational improvement initiatives. These initiatives may include for example developing systematic approaches to our JIRA planning and issue management frameworks. Assist in TPM processes and continuous improvement frameworks that increase engineering velocity and system reliability.
Lead AHE AI tools and scaling: Lead the definition development and roll out of AI automation tools that empower AHE TPMs and Engineering to significantly elevate their productivity via agentic integration across JIRA Confluence Slack Google Suite and other IT tools.
Drive Issue Resolution: Own AHEs JIRA hygiene and issue-resolution targets supporting the team in resolving critical issues and cross-team requests within agreed timelines.
Configuration Management: Work with cross functional teams to streamlining the firmware configuration for all our projects across the different target configurations phases.
Collaborate: Actively invite diverse perspectives ensuring all voices are heard and valued in decision-making to strengthen outcomes as One Team.
Communicate Status: Develop and maintain standard reports and one-pagers to communicate program status risks issues and achievements concisely and effectively to key stakeholders and leadership.

Required Qualifications
BS/MS degree in computer science engineering or equivalent job experience
At least 6 years of experience in Technical Program Management. Strong track record of leading and delivering complex cross-functional programs across hardware and/or software.
Processes and operations: Hands-on familiarity with end-to-end product development processes with proficiency in tools required to manage complex programs (i.e. Gantt charts risk tracking and reporting Smartsheet JIRA etc.).
AI: Proven understanding of Large Language Models (LLMs) prompt engineering and AI tools such as Claude and Gemini. Proficiency in agentic coding workflows using Cursor Claude Code Visual Studio Code Windsurf or other Integrated Development Environments.
An ability to keep the big picture in focus and to provide clear well-structured and concise communications tailored to each appropriate audience. Excellent written presentation and verbal communication skills are a must.

Preferred Qualifications
AI: Proven experience with building AI-based solutions in the SMB/Enterprise spaces to automate workflows across JIRA Confluence Google Suite Slack and other productivity tools.
Operations: Previous product development Operations Program Management experience spanning areas such as budgeting organization-wide planning cycles risk management reporting (JIRA dashboards) and process development.

Salary Range
$110000 - 130000
The actual salary offered is dependent on various factors including but not limited to location the candidates combination of job-related knowledge qualifications skills education training and experience

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race color religion sex sexual orientation gender identity national origin disability protected veteran status age genetic information or pregnancy.

Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.

Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.

Drug Screening Requirement: As a federal contractor Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.