Technical Program Manager, Field Integration & Testing, Amazon Leo

Amazon Leo is Amazons low Earth orbit satellite network. Our mission is to deliver fast reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses schools hospitals and government agencies Amazon Leo will serve communities and organizations operating in places without dependable internet access.

Within the Experience Validation organization the Field Integration and Testing (FIT) team pioneers end-to-end network field validationtesting Leos full signal path from the customer terminal through gateway infrastructure to the internet in real customer environments that labs cannot fully replicate. We are looking for a Technical Program Manager to drive the execution of FITs core testing operations and its international expansion as Leo scales across territories and new hardware. You will be the connective tissue between FIT Leo engineering the Beta teams and the Amazon Devices Field Quality Engineering (FQE) partnership keeping test coverage aligned with a fast-moving release cadence of new customer terminals firmware and mobile app builds.

Key job responsibilities
In this role you will own the program mechanics across FITs three prioritized workstreams. For core operations you will coordinate pre-release testing of new hardware and app releases before they reach Beta cohorts create and drive resolution of bugs and quality issues and track the health and uptime of the Solution Lab CT fleet as a shared resource for Leo teams. You will coordinate execution of country-specific functional test cases (e.g. regional IP routing KPOP routing Legal Interception) and B2B use casesacross Solution Labs in the Americas and EMEA and support Solution Lab and demo center expansion into future the process ou will help operationalize the FQE partnership so expert testers can be dispatched to any country on short notice. Throughout you will manage schedules dependencies (including Beta Ops provisioning hardware delivery and spot enablement) open items and risks and maintain clear data-backed status for leadership.

Success in this role requires strong technical program management judgment comfort with networking and connectivity concepts and the ability to coordinate many moving parts across teams vendors and geographies. You will define and report the metrics that show testing is on track and you anticipate dependencies and risks before they slip. You will write and communicate crisp and concise updates The ideal candidate is a hands-on highly organized TPM who thrives in ambiguity is comfortable working closely with engineers and field testers on production hardware and real integrations and is energized by the challenge of proving out a brand-new satellite connectivity experience country by country.

Export Control Requirement:
Due to applicable export control laws and regulations candidates must be a U.S. citizen or national U.S. permanent resident (i.e. current Green Card holder) or lawfully admitted into the U.S. as a refugee or granted asylum.

- 3 years of technical product or program management experience
- 3 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- Working knowledge of networking or connectivity concepts (e.g. IP routing DNS DHCP latency packet loss VPN)

- 3 years of working directly with engineering teams experience
- Experience in satellite telecommunications wireless/RF networking or other connectivity/hardware domains
- Experience managing test integration verification or field-testing programs involving physical hardware and third-party equipment
- Experience with defect/bug management processes and driving issues to resolution with engineering teams
- Experience coordinating lab operations or distributed field testing across multiple countries
- Familiarity with regulatory/compliance verification (e.g. lawful interception RF compliance) or B2B/enterprise connectivity (AWS Direct Connect enterprise routers)
- Experience standing up or scaling operational programs into new international regions
- Experience defining Go/No-Go or launch-readiness frameworks

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Redmond - 127100.00 - 172000.00 USD annually