Technical Program Manager Digital Operations and Transformation

Job Title: TechnicalProgram Manager DigitalOperationsand Transformation

Location/ Division/ Specific Information: Austin TX (Hybrid/Remote)/P04

Business Unit:Jabil Intelligent Infrastructure
Job Family:Project / Program Management

How Will You Make an Impact-

TheProgram Manager Digital Operations and Transformationis responsible forleading the global strategy execution and transformation of enterprise resource capacity planning capabilities across Jabil engineering organizationswithin Intelligent Infrastructure.

This roleoperatesat a strategic level driving alignment between business priorities engineering demand workforce planning and financial targets. TheProgram Manager partners with senior leadership across Engineering Program Management Finance and Business Operations toestablishscalable planning frameworks enforce data integrity and deliver actionable insights that enable confident portfolio decisions.

This position requires strong program leadership deepexpertisein resource capacity management and the ability to influence global stakeholders to adopt standardized tools and processes (e.g. Tempus Resource) that improve visibility into demand capacity and execution readiness.

What Will You Do-

• Own and lead the global resource capacity management program including strategy roadmap governance and execution

• Drive enterprise adoption and standardization of resource planning tools and processes across engineering organizations

• Act as thevoice of thecustomerbytranslating customerneeds into our digital capabilitiestoolsand business operations

• Partner with senior engineering and business leaders to align demand capacity and workforce planning to business priorities and long-term strategy

• Establish and enforce global planning cadences (monthly quarterly long-range) ensuring consistency and accountability across organizations

• Provideexecutive-level insights into capacity vs. demandutilizationtrends and portfolio risks to support decision-making

• Lead scenario planning and trade-off analysis tooptimizeresource allocation across competing priorities and programs

• Identifystructural capacity gaps (skills geography labor types) and partner with leadership on hiring redeployment or outsourcing strategies

• Ensure high data integrity across all resource planning systems including resource attributes project demand and allocation data

• Drive integration of resource planning with financial planning processes including budgeting forecasting and headcount planning

• Lead cross-functional programs to improve planning efficiency automation and reporting capabilities

• Champion continuous improvement of tools workflows and data models to scale with organizational growth

• Leadglobal changemanagement efforts including training communications and stakeholder alignment

• Serve as a subject matter expert for resource capacity management and planning methodologies

• Ensure compliance with Jabil policies related to safety quality and data security

How will you get there -

• Education: Bachelors degree or equivalent combination of education and experienceis required

• Experience: 812 years of experience in Program Management PMO leadership Engineering Operations or Resource Planningis required

Knowledge Skills and Abilities:

• Demonstrated experience leading global cross-functional programs with senior stakeholder engagement

• Deepexpertisein resource capacity management demand forecasting and workforce planning

• Strong analytical capability with experience translating complex data into strategic insights

• Proven experience with enterprise planning or portfolio management tools (e.g. Tempus Resource Planview Adaptive similar platforms)

• Strong communicationand executive presence with ability to influence at all organizational levels

• Enterprise program leadership and strategy

• Resource capacity planning & demand management

• Executive communication and influence

• Data-driven decision-making and analytics

• Process standardization and scaling

• Change management and transformation leadership

• Cross-functional alignment at global scale

• Ability to travel up to 10% as required

PreferredQualifications:

• Experience leading enterprise-wide tool deployments or digital transformation initiatives

• Strong understanding of capacity metrics such as base capacity net capacity allocation and availability

• Experience aligning engineering resource planning with financial and long-range planning processes

• PMPPgMP or equivalent certificationis a plus

• Experience in large-scale engineering or technology organizations

WORK ENVIRONMENT / PHYSICAL REQUIREMENTS

• Office or remote environmentwill be considered

• Ability tooperateeffectively across global time zones and organizations