Technical Program Manager, Core Infrastructure

Stripe is a financial infrastructure platform for businesses. Millions of companiesfrom the worlds largest enterprises to the most ambitious startupsuse Stripe to accept payments grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career.

The infrastructure teams provide efficient and optimized infrastructure for Stripe to build secure reliable and differentiated products while enabling Stripe developers to achieve their highest potential. Stripe makes it easy for any developer to access and manage the capabilities of the financial system while maintaining the least regulatory friction. We work to enable developers to have the most productive results of their entire career from the very first days they join Stripe through years of developing new systems and products.

As a Technical Program Manager in the Infrastructure team youll play a key role within engineering and drive programs that span across Stripe in the core infrastructure of Stripes payment systems. Youre responsible for the successful definition cross-functional strategy planning and execution of large-scale technical programs that help to solve complex problems and enable products and infrastructure at scale. Youll deliver outstanding results by building and implementing solutions that scale while protecting our users and serving the business.

• Work with teams across the organization to understand pain points in their infrastructure usage to find common ideas and work to create solutions that span multiple domains.
• Define and produce high-quality written proposals communications and documentation.
• Execute on technical programs that require deep systems and engineering-level knowledge.
• Partner with Engineering Managers Tech Leads Engineers and other Technical Program Managers to define scope and drive large programs to conclusion.
• Play a key part in shaping the technical design predicting technical roadblocks by collaborating with engineers and identifying trade-offs.
• Develop implement and iterate on program management techniques frameworks and KPIs to achieve goals with well-defined success criteria.
• Elevate the execution muscle of engineering teams around you. Train them to be better at delivery where needed.
• Help influence peers and stakeholders and build consensus while dealing with ambiguity.
• Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level.
• Create widely circulated plans driving consistency clarity and building alignment across teams.
• Operationalize and execute critical cross-functional programs spanning multiple engineering organizations for Infrastructure (Developer Infrastructure Core Infrastructure Service Infrastructure).

Were looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements you are encouraged to apply. The preferred qualifications are a bonus not a requirement.

• 5 years of software engineering systems engineering or technical program management experience.
• Experience in core infrastructure such as database cloud compute networking and services.
• Understand distributed systems.
• Understand cloud architecture.
• Excellent problem-solving skills. You digest complex information distill it and make recommendations and proposals.
• You have a track record of providing program management during all phases of software development from kickoff to launch demonstrating critical thinking challenging the norms and thought leadership.
• You have very strong written and verbal communication skills building strong relationships with stakeholders teams and senior leaders around the organization.
• You drive internal and external process improvements across multiple teams and functions and bring a wealth of experience opinions proposals and best practices.
• Experience operating autonomously and rapidly and leading large-scale efforts across multiple teams and functions with stakeholders in different disciplines across time zones.

• Knowledge in software architecture systems design and service-oriented architecture
• Youre comfortable working in a fast-changing environment as the AI tool chain continues to evolve.
• Youre comfortable working with geographically distributed teams.
• Background in technical program management in software infrastructure
• Understanding of cloud infrastructure in compute networking databases and service frameworks is a bonus.
• Writing and debugging SQL is a plus.