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Technical Program Manager

Newfire Global Partners

Job Location:

Boston, NH - USA

Yearly Salary: USD 125000 - 145000

Posted: 8 August 2026 (30+ days ago)

Application Deadline: 5 November 2026

Vacancies: 1 Vacancy

Job Summary

Scope

The Technical Program Manager (TPM) is a connective force within Care Lumens Business Operations division responsible for driving complex cross-functional programs from initiation through successful delivery. Reporting to the Senior Director of Business Operations and PMO this role sits at the intersection of product engineering and business translating strategy into structured execution.

This is not a coordinator role. The ideal candidate brings technical fluency strong operational instincts and the ability to lead without direct authority. Youll work across teams to define program scope manage dependencies surface and resolve risks and keep stakeholders aligned and accountable all while maintaining visibility into the details that matter most.

As Care Lumen scales so does the complexity of what were building and how we operate. This TPM will help us deliver at that scale with rigor clarity and speed. If youre energized by hard problems ambiguity and getting things done across organizational boundaries this role is for you.

What Youll Do

Own the end-to-end planning and execution of complex multi-team programs including scope milestones dependencies and success criteria in alignment with business priorities

Drive cross-functional coordination across customers product engineering operations and customer success teams ensuring alignment accountability and forward momentum

Identify track and proactively mitigate program risks and blockers escalating decisively when needed and never letting issues fester in silence

Build and maintain program artifacts including timelines status reports RAID logs and decision records that give stakeholders clear real-time visibility

Facilitate effective meetings from kick-offs and planning to executive readouts ensuring the right people are in the room and decisions actually get made

Partner with product and technical leads to develop realistic delivery plans surface capacity constraints and assess the downstream impact of scope or priority changes

Establish and improve program management frameworks tools and practices that raise the operational bar across PMO and Business Operations

Support change management efforts ensuring that program changes are communicated clearly and adoption is tracked

Contribute to the continuous improvement of how Care Lumen plans executes and measures work at a program level

Competencies

Whats Required

410 years of experience in a Technical Program Manager Senior Project Manager or equivalent role with demonstrated ownership of large-scale cross-functional programs

Strong technical fluency able to engage credibly with engineering and product teams understand architectural trade-offs and interpret technical constraints without needing to be a coder

Proven ability to drive alignment and delivery across multiple teams and stakeholders without direct management authority

Experience building and maintaining program infrastructure: timelines dependency maps RAID logs status reporting and governance frameworks

Excellent communication skills able to synthesize complexity into clear concise updates for both technical audiences and executive stakeholders

High proficiency with program and project management tools (e.g. Jira Smartsheets Confluence Notion or similar)

Comfort operating in ambiguity and fast-moving environments where priorities shift and structure must sometimes be created from scratch

Bachelors degree in a relevant field (Computer Science Engineering Business Operations or equivalent work experience)

Able to work EST Hours

Able to travel up to 15%

Whats Preferred

Experience in a SaaS health-tech or healthcare services company

Experience in healthcare technology digital health or managed care markets.

Understanding of health plan payer or clinical operations buyer dynamics.

Familiarity with Agile Scrum or SAFe delivery methodologies

Experience working in a high-growth or startup environment where process is being built not just followed

Compensation & Benefits

The expected total cash compensation for this role is market-driven with an expected starting salary of $125000 to $145000 plus a 5% bonus. Salary is ultimately determined based on a candidates skills expertise and experience.

Care Lumen offers a robust and comprehensive benefits package including:

Remote-first environment with company provided computer

Thirteen paid holidays per year (average)

Medical dental and vision coverage with multiple levels of coverage
HSA FSA and Dependent Care accounts

Short-term and Long-term disability
Life and accidental death insurance
Discounted voluntary benefits such as additional life insurance
Employee Assistance Program
Paid Parental Leave
Flexible vacation time
401(k) with employer matching and immediate vesting

Offers are contingent upon successful completion of a background screening. Background screenings will be conducted in compliance with applicable laws and will not be initiated without your consent.

Care Lumen is an equal opportunity employer committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race color religion sex sexual orientation gender identity national origin veteran status disability status age or any other legally protected status.

We are committed to providing reasonable accommodations to qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability please contact us at .

Required Experience:

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