Technical Program Manager, AI Tooling

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figmas platform helps teams bring ideas to lifewhether youre brainstorming creating a prototype translating designs into code or iterating with AI. From idea to product Figma empowers teams to streamline workflows move faster and work together in real time from anywhere in the world. If youre excited to shape the future of design and collaboration join us!

Were looking for an experienced Technical Program Manager to build and run the program operating system for Figmas growing Internal AI Tooling portfolio. Reporting into the CIO PMO and embedded within the team driving this work youll partner closely with Product and Engineering leaders to translate an emerging roadmap into coordinated secure and scalable capabilities used across Figma bringing together Engineering Security Legal Procurement Data Engineering Business Systems IT Enablement and business teams.

Youll create clarity across this system by establishing lightweight planning and governance aligning teams around shared milestones and decisions and ensuring initiatives move from intake through release and operational handoff with clear ownership and measurable outcomes shaping not only what gets delivered but also how Figma evaluates builds releases and operates internal AI capabilities as the portfolio grows.

The ideal candidate can bring structure to an ambiguous fast-moving environment without introducing unnecessary process and can lead complex work through influence rather than direct authority.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

• Translate the Product Managers roadmap and prioritized outcomes into integrated program plans milestones release schedules decision points and clear ownership
• Manage execution of the Internal AI Tooling roadmap across technical teams and business stakeholders
• Operationalize a transparent intake and routing process so requests have a defined problem expected business outcome delivery path risk profile and accountable owner before work begins
• Establish and facilitate lightweight planning and execution cadences including program reviews dependency reviews decision forums release-readiness reviews and stakeholder updates
• Maintain an integrated view of dependencies risks issues assumptions and decisions driving timely resolution or escalation when work is blocked
• Coordinate security reviews legal and procurement milestones data dependencies vendor commitments and business-system integrations so these workstreams are engaged at the appropriate stage of delivery
• Ensure releases have appropriate acceptance criteria operational ownership support processes runbooks escalation paths and feedback loops before handoff
• Partner with Product and stakeholders to define measurable outcomes and provide clear reporting on delivery health adoption readiness operational performance and realized impact

• 5 years of technical program management or technical delivery experience in a cloud SaaS enterprise-technology or internal-tools environment
• Demonstrated experience leading complex programs across Product Engineering Security Legal Data Business Systems Operations and business stakeholders
• A track record of translating product roadmaps into integrated plans milestones dependencies decision points release schedules and measurable outcomes while maintaining clear ownership boundaries between Product Program and Engineering
• Technical fluency with enterprise systems APIs integrations data flows platform dependencies identity and access and software-delivery lifecycles. You do not need to be an engineer but you should be able to engage credibly in technical planning and tradeoff conversations
• Excellent written and verbal communication facilitation and influencing skills with the ability to establish lightweight governance present concise decisions and risks and create accountability without relying on direct authority

• Direct experience delivering internal AI tooling platform or product programs in a rapidly evolving technology environment
• Experience with responsible AI model governance security privacy compliance or AI risk-management frameworks
• Familiarity with enterprise SaaS middleware low-code or no-code automation identity platforms data platforms vendor evaluation or procurement processes
• Experience with change management enablement enterprise adoption Product Operations or establishing a new program-management practice in an emerging organization

At Figma one of our values is Grow as you go. We believe in hiring smart curious people who are excited to learn and develop their skills. If youre excited about this role but your past experience doesnt align perfectly with the points outlined in the job description we encourage you to apply anyways. You may be just the right candidate for this or other roles.

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts experiences and opinions allows our employees our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity/expression veteran status or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role participate in the interview process perform essential job functions and receive other benefits and privileges of employment. If you require accommodation please reach out to . These modifications enable an individual with a disability to have an equal opportunity not only to get a job but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

• Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection we require all candidates keep their cameras on during video interviews. Additionally if hired you will be required to attend in person onboarding.

By applying for this job the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figmas Candidate Privacy Notice.