Technical Lead
Job Location:
Danville, VA - USA
Yearly Salary:
$ 60000 - 80000
Posted:
8 August 2026 (22 hours ago)
Application Deadline:
5 November 2026
Vacancies:
1 Vacancy
Job Summary
We are seeking a Technical Lead to oversee the delivery of managed IT services cybersecurity infrastructure and technology strategy for a local government client. This hands-on technical role is responsible for ensuring secure reliable and high-performing IT environments while delivering exceptional customer service and serving as a trusted technical advisor.
*Note this position is contingent upon contract award.
Responsibilities
- Lead the administration and support of Microsoft 365 Windows servers networking and endpoint infrastructure.
- Oversee cybersecurity services including SIEM EDR MFA endpoint protection patch management backups and disaster recovery.
- Manage hardware lifecycle asset inventory warranties deployments and refresh planning.
- Provide technical leadership for Tier 13 Help Desk operations and complex client escalations.
- Monitor system performance network health and security while ensuring service level objectives are met.
- Support onboarding/offboarding software licensing vendor management and technology reporting.
- Serve as a trusted advisor to clients by developing technology roadmaps and leading IT projects.
- Coordinate onsite support when required and mentor junior technical staff.
Qualifications
- 37 years of experience supporting enterprise IT infrastructure or Managed Services (MSP).
- Strong experience with Microsoft 365 Windows Server networking and cybersecurity technologies.
- Experience with firewalls backups disaster recovery endpoint security and cloud administration.
- Excellent troubleshooting communication and customer service skills.
- Relevant Microsoft CompTIA Cisco or security certifications are a plus.
Compensation: The anticipated salary range for this position is $60000$80000 annually depending on experience and addition to base compensation employees are eligible for a comprehensive benefits package.
SecureITSM a division of Paragone Solutions Inc. is an IT Managed Service Provider (MSP) supporting DoD contractors who must comply with Cybersecurity Maturity Model Certification (CMMC) requirements. SecureITSM also supports commercial entities that must maintain a high level of cybersecurity hygiene. SecureITSM offers competitive salaries and a relaxed life-friendly work environment.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
Required Experience:
Manager