Technical Hardware Program Manager

Overview:

At Zebra we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring we develop smart solutions that anticipate our customers and partners needs and solve their challenges.

Being part of Zebra Nation means you are seen heard valued and respected. Drawing from our unique perspectives we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations their employees and those they serve.

Youll have opportunities to learn and lead in a forward-thinking environment defining your path to a fulfilling career while channeling your skills toward causes you care aboutlocally and globally.

Come make an impact every day at Zebra.

What Were Looking For:

Zebra Technologies is seeking a dynamic and visionary Technical Program Manager who will play a pivotal role in driving mainly hardware product development and delivery of cutting-edge solutions. This individual will be instrumental in building seamlessly integrated ecosystems that empower customers to transform operations through real-time intelligence predictive insights and next-generation solutions at scale.

The role will focus on creating an ecosystem of intelligent Advanced Data Capture and Printing Solutions leveraging technologies such as Barcode Scanning Computer Vision RFID Mobile Printing AI-driven analytics and Wireless Communications. By ensuring these solutions are intuitive reliable and easy to deploy you will enable customers to achieve operational excellence and industry innovation.

As a senior leader you will collaborate with cross-functional teams and external partners to deliver superior products translating complex customer needs into actionable hardware and software solutions that drive value. Your work will directly influence Zebras mission to empower industries with real-time intelligence while shaping the future of advanced technology ecosystems.

Location- ***Role is required to be onsite in Holtsville NY (preferred location) or Lincolnshire IL office (Hybrid- Minimum of 3 days in the office per week).

• Lead complex programs from initial concept through development testing deployment and post-launch activities ensuring alignment with Zebras strategic goals.
• Manage all aspects of program execution including scope schedule budget planning/reconciling resource allocation and risk management.
• Oversee cross-functional teams (e.g. Engineering Testing Operations Quality Supply Chain Marketing Service etc...) to deliver hardware and software solutions that integrate seamlessly into Zebras ecosystem.

• Ensure all programs adhere to Zebras Lifecycle Management (ZLM)framework emphasizing governance compliance quality assurance and timely delivery of milestones.
• Drive robust documentation and traceability for program requirements design specifications and testing procedures.

• Foster an agile mindset across teams to maximize efficiency and adaptability promoting continuous improvement in processes and outcomes.
• Oversee multiple limited-scope projects simultaneously and/or lead large complex programs with global cross-functional teams.

• Lead system integration efforts ensuring hardware software and third-party solutions are seamlessly combined into cohesive products.
• Plan and execute product demonstrations proofs of concept (PoC) pilots and validation tests to ensure solutions meet customer needs and regulatory requirements.
• Coordinate release management activities ensuring successful deployment of solutions with minimal disruption to operations.

• Work closely with Product Management Marketing and Experience Designers to deeply understand customer challenges and translate them into actionable solution requirements.
• Collaborate with customers to validate requirements and ensure delivered solutions address real-world problems effectively.

• Focus on designing solutions that are the easiest to set up operate and maintain ensuring customers achieve operational excellence with minimal complexity.
• Incorporate customer feedback and usability testing into the development process to refine solutions and improve user experiences.

• Drive the integration ofAI-driven intelligenceandpredictive analyticsinto Zebras solutions enabling industries to make data-driven decisions in real time.
• Support the development of solutions that scale easily to meet the evolving needs of industries such as retail healthcare logistics and manufacturing.

• Collaborate with Portfolio Management to align product innovation initiatives with Zebras long-term strategic goals and innovation roadmap.
• Identify and incorporate emerging technologies into new product offerings to maintain Zebras competitive edge.
• Define strategic initiatives that position Zebra as an industry leader inAI-driven operational intelligenceandnext-generation ecosystems.

• Establish and nurture strategic partnerships with technology companies startups and research institutions to co-develop cutting-edge solutions.
• Partner withZebra Venturesto identify and integrate adjacent technologies that enhance the value of Zebras ecosystem.

• Continuously monitor the competitive landscape identifying market trends potential disruptors and opportunities to differentiate Zebras solutions.
• Leverage insights to refine product positioning pricing strategies and go-to-market approaches.

• Build and maintain strong relationships across all relevant business areas including Sales Services IT Finance Marketing Product Engineering and Support.
• Foster a culture of collaboration ensuring diverse perspectives are incorporated into program planning and execution.
• Act as a bridge between technical teams and business stakeholders ensuring alignment and clear communication.

• Mentor junior Program Managers and team members providing guidance on best practices in program management agile methodologies and risk mitigation.
• Serve as an escalation point for complex issues offering solutions and facilitating decision-making to keep programs on track.

• Identify assess and mitigate risks across program timelines technical feasibility budget constraints and resource allocation.
• Develop and implement contingency plans to address potential obstacles ensuring minimal impact on program objectives.

• Ensure all programs comply with regulatory quality and governance standards including safety certifications intellectual property protections and industry-specific requirements.
• Regularly review program progress and present updates to senior leadership using tools likeJIRA digital dashboards and other project management software
• Scope forecast and manage project OPEX and CAPX expenses on a weekly basis to meet the BU financial objectives

• Lead cross-functional workstreams to develop training materials sales collateral and support documentation that enable successful product adoption.
• Ensure seamless handoff of solutions from development to sales marketing and customer support teams.

• Define and measure customerProof of Value (PoV)andReturn on Investment (ROI) aligning product performance with customer success metrics.
• Work with business leaders to develop compelling business cases for Zebras solutions showcasing their impact on operational efficiency and innovation.

• Support early-stage go-to-market activities including customer onboarding training and troubleshooting.
• Gather post-launch feedback to inform future product iterations and continuous improvement initiatives.

• Stay updated on advancements inAIIoTRFIDComputer VisionWireless Communications Barcode ScanningMobile Printing and other emerging technologies.
• Provide technical leadership in integrating these technologies into Zebras solutions ensuring scalability and reliability.

• Contribute to the development and protection of Zebras intellectual property ensuring innovative solutions are safeguarded against competitors.
• Collaborate with legal teams to manage IP-related negotiations and compliance.

• Work closely with Portfolio Management and senior leadership to ensure programs align with Zebras overarching business strategy.
• Assist in defining strategic goals market-entry strategies and approaches to capitalize on new business opportunities.

• A bachelors degree is required.
• 8 years of experience
• Full life cycle program management experienced
• Experience in Hardware & Software Engineering Solutions and Program Management roles
• Scrum agile methodologies implementation experience
• Experience with software development best practices including Scaled Agile TDD and Continuous Integration; a track record of applying these methodologies

• Masters degree preferred.
• Understand the components of the AI development lifecycle from both a development and GTM perspective.
• Experience driving efficiencies through AI and work history in automation and digital transformation
• Proven ability to lead cross-functional teams across global locations and time zones fostering collaboration and driving successful outcomes.
• Exceptional strategic leadership critical thinking and decision-making skills.
• Strong interpersonal skills with the ability to build relationships and influence stakeholders.

Equal Opportunity Employer:

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position please contact us at

Know Your Rights:

sus Derechos:

will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation at .

Pay Range:

$138800.00 - $208200.00 Annual

Incentive Compensation:

In addition to base pay Zebra offers this role the opportunity to earn a performance-based annual cash incentive at a target equal to 15% of base pay in accordance with the terms of the applicable incentive plan.

Zebra Total Rewards:

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive including healthcare wellness inclusion networks and continued learning and development offerings. We offer community service days in addition to the traditional insurances compensation parental leave employee assistance program and paid time off offerings depending on the country where you work.

Salary offered will vary depending on your location job-related skills knowledge and experience.

Additionally all Zebra roles are eligible for cash incentive programs. For example sales roles have additional opportunity to earn substantial variable compensation tied to quota most other roles the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

Benefits:

We understand the importance of work-life balance and wellbeing which is why we offer flexibility for our teams including: hybrid work adaptable hours Summer Flex Fridays Focus Fridays and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers please be aware our recruiters will always connect with you via @ email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However every decision regarding interviews and hiring is made by our dedicated team because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data see our Zebra Privacy Policy.