Technical Documentation Specialist
Job Location:
Washington, AR - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
At INTEGRITYOne Partners we are a federal technology company focused on DevSecOps and agile software development analytics and AI cloud engineering and data management. Our people are known for being technical Swiss army knives that are depended on by our clients to support a myriad of highly complex technical problems within rapidly changing missions. We enable federal law enforcement clients to execute high-tempo mission-critical work that ultimately improves the lives of the people they serve. Our culture is entrepreneurial mission-first and meritocratic giving you direct access to decision-makers and real influence over how we win and deliver.
Primary Responsibilities
Develop and maintain program training plans course materials user guides SOPs Process Desk Guides and Tip Sheets.
Assess user training needs and coordinate training with system changes/releases.
Conduct Government-approved training primarily virtually unless otherwise directed.
Maintain documentation so CSP processes are repeatable auditable and understandable to Government and contractor personnel.
Required Skills
36 years in technical writing training instructional development or business/process documentation.
Bachelors degree required in communications instructional design business IT or related field.
Technical writing.
Training-plan development.
Training-material development.
Instructor-led and virtual training.
User guides and job aids.
Standard Operating Procedures.
Process Desk Guides and Tip Sheets.
Business-process/workflow documentation.
Microsoft Word PowerPoint Teams and SharePoint.
Ability to translate technical/business processes into clear user documentation.
Preferred Skills
Federal financial-management processes.
Software/application training.
SharePoint.
CMM/FileOnQ.
DHS/ICE experience.
NARA/document-management requirements.
Section 508/accessibility.
Change-management communications.
Location & Work Requirements
- Candidates must be local to the Washington DC metropolitan area and prepared to work onsite as needed based on business requirements.
- U.S. citizenship is required for this position.
- This position is contingent upon contract award.
Preferred certifications: CPTD instructional-design/training certification technical-writing certification or similar.
Salary Range $95000-$105000
At INTEGRITYOne Partners we hold ourselves and our team members to high standardsand when our people meet those standards the personal and professional rewards are meaningful. We are committed to helping our employees grow their careers by providing opportunities to build valuable Federal knowledge and experience develop in-demand skills strengthen their professional capabilities and access targeted education and training.
INTEGRITYOne Partners is an equal opportunity employer. It is our policy to provide equal opportunity to each individual without regard to race color religion gender national origin age disability veteran status marital status family responsibility pregnancy political affiliation or any other status protected by applicable law. This policy applies to all aspects of employment including but not limited to recruitment hiring training compensation benefits promotion or termination. These decisions will be based on merit qualifications and abilities.
Required Experience:
Manager
About Company
Technology Consulting - INTEGRITYOne Partners Our mission is to provide technology modernization services that deliver mission-critical results to leaders in federal agencies working on our nation’s top priorities. We engage our federal clients by working together, providing IT cosult ... View more
