Technical Architect

H2O America is actively seeking talented driven and effective applicants for the position of Technical Architect to join our dynamic team. We offer a challenging and rewarding work environment along with a competitive salary and an excellent benefits package.

H2O America is the parent organization of the following subsidiary companies: San Jose Water Connecticut Water Maine Water and Texas Water. We sustain life by delivering high-quality water and exceptional service while investing in the health and vitality of the communities we serve.

Position Overview:

This role is a subject matter expert who leads in the support maintenance and optimization of business applications to ensure reliability performance and alignment with organizational needs. This role acts as a bridge between technical teams vendors and business stakeholdersresolving issues managing enhancements and ensuring applications operate efficiently. They serve as a key advisor for junior members of the team and stakeholders. Success in this role balances technical expertise and strong leadership skills stakeholder engagement skills and analytical skills to enable operational excellence.

Team Overview: Enterprise Applications

This role is the senior technical leader for Enterprise Applications overseeing the architecture governance modernization integration and lifecycle management of critical systems that support Finance Human Resources Legal and Corporate Communications. The successful candidate partners with business leaders vendors and project teams to advance strategic initiatives improve application performance support regulatory compliance and deliver innovative technology solutions across H2O America.

• Owns application lifecycle management including roadmap planning technical debt reduction application rationalization end-of-life planning upgrade strategy and vendor product evaluation.
  

• Designs and governs integrations across ERP HRIS ECM reporting and operational systems using APIs middleware ETL processes and cloud integration technologies.
  
• Experience in regulated utilities energy water public services or similar highly regulated industries is preferred.
  
• Partners with Internal Audit Compliance and business stakeholders to maintain effective ITGC controls support SOX audits manage remediation activities and ensure regulatory compliance.
  
• Identifies opportunities to automate manual processes through workflow automation AI-enabled solutions scripting and low-code platforms.
  

Key Responsibilities:

• Designs and implements scalable secure and resilient technical architectures to meet evolving enterprise demands and ensure operational continuity.
• Leads application governance and long-term strategic planning developing application roadmaps as well as enterprise standards policies and best practices to drive performance and growth.
• Leads major upgrades migrations and complex deployment initiatives (e.g. environment strategy cutover leadership rollback design risk mitigation planning).
• Builds and improves automation frameworks including developing advanced scripts and utilities that enhance monitoring deployment workflows and enterprise operational efficiency.
• Designs integration patterns (e.g. overseeing API workflows message queues ETL pipelines and system-to-system interoperability).
• Leads performance engineering and optimization efforts (e.g. system telemetry analysis tuning driving optimization).
• Provides technical leadership for security initiatives (e.g. vulnerability remediation identity architecture guidance application of security frameworks).
• Oversees enterprise application backup restoration and disaster recovery architecture (e.g. scenario leadership version control validation cycles resiliency improvement).
• Establishes and enforces technical standards documentation practices and configuration governance.
• Leads change management and release governance (e.g. high-impact change reviews authoring of risk assessments validating complex deployments).
• Advises leaders on enterprise technology strategy by evaluating emerging tools platforms and architectural enhancements.
• Leads vendor coordination and oversees compliance and ongoing evaluation to support enterprise goals.
• Develops and maintains architectural documentation (e.g. diagrams data flows integration maps system topology blueprints configuration/business process design).
• Communicates strategic priorities presents to senior leadership and manages stakeholder relationships as needed.
• Owns technology lifecycle governance including capacity planning end-of-life risk management and platform modernization strategies.
• Works under minimal supervision with considerable latitude for independent judgment; completes difficult assignments without assistance.
• Regularly mentors junior team members and assist management with leadership responsibilities as requested.
• Maintainshighlevelof adherence to cybersecurity principles ethics practices and company policies.
• Required to complete occasional evening and weekend work to meet deadlines address emergencies as needed.
• Performs other duties or special projects asrequiredor assigned.

Qualifications:

Bachelors Degree and 10 years of relevant professional experience.
Proven ability to lead strategic planning and define technical standards for applications.
Holds relevant certifications required for the teams need or directed by management.
Ability to translate business requirements into data models and reports.
Experience managing vendor relationships and large-scale application upgrades.
Advanced expertise in enterprise application management.
Expertise in process modeling and workflow documentation.
Expertise in business analysis methodologies (gap analysis solution design).
Proficiency with cloud environments (Active Directory Azure AWS).
Proficiency in compliance requirements and internal control frameworks (e.g. SOX).
Proficient in DevOps practices (CI/CD automation coding).
Expertise in SQL for data analysis and reporting.
Expertise in automation and scripting languages (e.g. Python PowerShell JavaScript).
Expertise with application upgrades integrations and optimization.
Proficiency in source control and familiarity with CI/CD workflow concepts.
Proficiency in ERP HRIS CRM systems and Agile/SDLC practices.
Proficiency in HTML/JavaScript to support troubleshooting.
Demonstrated ability to mentor team members and lead cross-functional initiatives.
Excellent stakeholder engagement communication analytical thinking and project leadership skills.
Knowledge of ITIL 4 processes preferred.
Strong project coordination skills.

Location:

55 Sebethe Cromwell CT 06416 USA

Salary:
Texas: $98861$177972
California: $130674$235234
Connecticut: $106886$192352
Maine: $106886$192352

EEO Statement
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics.

Required Experience:

Staff IC