Enter a job title or keyword

Team Lead Patient Access

Job Location:

Roaring Spring, PA - USA

Hourly Salary: $ 18 - 29

Posted: 29 May 2026 (30+ days ago)

Application Deadline: 26 August 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

As our Team Lead of Patient Access youll work (a variety of shifts available) to help our patients check into the hospital. Its fast-paced on occasion and youll be the person they rely on to answer questions during registration. Youll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information but to address their fears concerns and questions.

To thrive in this job youll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You dont need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment you will need to be prepared to see illness and injuries. Well teach you everything you need to know which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations (including but not limited to COVID-19 and annual flu shot) pass a drug test and pass a background check before hiring.

At R1 RCM we deliver innovative solutions by bringing together the best people and technologies that enable providers to simplify the healthcare experience. Our mission is to be the one trusted partner to manage revenue so providers and patients can focus on what matters most. Our 22000 global associates are given valuable opportunities to contribute innovate and create meaningful work that makes an impact in the communities we serve around the world. Interested

To learn more visit: what you can expect working as the Team Lead of Patient Access.

Work with Patient Access Associates to ensure their success and development.
Ensure that the team meets production standards deadlines and work schedules by paying close attention work trends and identifying and reporting area needs to Patient Access Manager and/or Facility Lead timely.
Working on computers and answering phones to intake information in a busy environment. Youll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
Helping people who may be very ill or worried. Were not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. Youll ask follow-up questions and build rapport in real-time.
Fast-paced work environment often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward there is a lot of variation in health plans and coverage that will require knowledge through training. While the data you collect may be predictable the people youll get it from arent. You must work quickly and expect the unexpected. This is not a casual desk job.

Requirement:

High School Diploma or GED
Excellent customer service experience

At R1 we are committed to promoting diversity equity and inclusion. We are proud to be an equal-opportunity employer. We do not discriminate based on age color national origin citizenship status physical or mental disability medical condition race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status regarding public assistance veteran status or any other characteristic protected by federal state or local law. We are committed to providing a workplace free of harassment.

If you need assistance or accommodation to complete any part of the job application process please contact us at or for assistance.

For this US-based position the base pay range is $18.76 - $29.19 per hour . Individual pay is determined by role level location job-related skills experience and relevant education or training.

The healthcare system is always evolving and its up to us to use our shared expertise to find new solutions that can keep up. On our growing team youll find the opportunity to constantly learn collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care but that same enthusiasm is applied to giving back to the community and taking care of our team including offering a competitive benefits package.

R1 RCM Inc. (the Company) is dedicated to the fundamentals of equal employment opportunity. The Companys employment practices including those regarding recruitment hiring assignment promotion compensation benefits training discipline and termination shall not be based on any persons age color national origin citizenship status physical or mental disability medical condition race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. Furthermore the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process please contact us at for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

To learn more visit:

Visit us on Facebook

Apply Now