Targeted Case Management- Adults

The Targeted Case Management Adults position provides individualized service coordination and support to adults with mental health and other identified needs. This position works collaboratively with recipients their legal representatives service providers and other identified supports to develop and coordinate services that promote stability independence and personal outcomes. The Case Manager serves as an advocate and resource for recipients helping them navigate available services address barriers to care and make informed choices regarding their treatment and support needs. The position is responsible for developing and maintaining personal service plans coordinating referrals monitoring service delivery and outcomes and ensuring recipients have access to appropriate services and supports.

EDUCATION EXPERIENCE AND SKILLS REQUIRED

Bachelors degree in one of the behavioral sciences or a related field including but not limited to social work psychology or nursing from an accredited college or university.

ESSENTIAL FUNCTIONS

Develops implements reviews and revises written personal service plans in collaboration with the recipient the recipients legal representative and others identified by the recipient. Ensures plans are reviewed at least annually and revised when there is a change in the recipients status needs or goals. Provides ongoing communication and coordination with recipients legal representatives service providers and other identified supports to ensure access to necessary services.Coordinates referrals and monitors the overall delivery quality and effectiveness of services. Assists recipients and their legal representatives in making informed choices regarding available services and advocates on behalf of recipients when barriers are encountered including connecting them with an independent advocate when appropriate. Monitors and evaluates services to ensure personal outcomes are being met and recipients are satisfied with their services and service delivery. Conducts face-to-face monitoring with recipients at least twice annually completes required documentation and coordinates with medical assistance facility discharge planners prior to a recipients discharge into the community.

REQUIRED PHYSICAL ABILITIES

• While performing the duties of this job the employee is regularly required to stand; use hands to finger handle or feel; and talk or hear. The employee is occasionally required to sit climb or balance.
• Must be able to sweep mop shovel and lift up to 40 pounds. Specific vision abilities required include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.

REQUIRED COMMUNICATION MATHEMATICAL AND REASONING SKILLS

• Must possess the skills and abilities necessary to read write speak apply basic mathematical concepts and use sound reasoning to successfully perform the essential duties and responsibilities of the position.
• Must be able to perform basic computer operations within the Windows operating system and demonstrate effective problem-solving critical-thinking organizational and multitasking skills.

RESPONSIBILITIES EXPECTATIONS & STANDARDS

• Demonstrates a commitment to the daily application of ElevaCares mission to serve patients their families and our community while maintaining confidentiality and professionalism.
• Works effectively in a team environment coordinating workflow with other team members to promote a productive and efficient work environment.
• Complies with applicable safety principles laws regulations policies and standards established by governing and regulatory bodies.

WORK ENVIRONMENT

• May be exposed to communicable diseases when working in a health care environment and may occasionally be exposed to wet and/or humid conditions or outside weather conditions.
• The noise level in the work environment is generally moderate.

ESSENTIAL QUALIFICATIONSThe individual must be able to work the hours specified above. To perform this job successfully an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge skills and abilities required to perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions so long as the accommodations do not cause undue hardship to the employer.

This job description is intended to describe the general requirements for the performance of this position. It is not an exhaustive statement of duties responsibilities or requirements.