T Mobile Authorized Retailer Store Manager

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

• Complete observations of store employees interactions with customers including feedback to be used in development training and coaching conversations ensuring assigned team trainings are completed on time.
• Assist with customer-related issues that would positively impact the customers experience within the T-Mobile brand & expectations.
• Own store success and take ownership for store employees work-related needs store leadership staffing and scheduling maintaining labor controls marketing loss prevention and all other store functions.
• Support operational excellence by observing every store function monitoring sales and inventory manage sales tracking and implementing new store programs and initiatives.
• Always maintain a neat clean organized store environment.
• Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand and digital technology.
• Support your team through development training mentoring driving behaviors that will lead to earning a place in our customers hearts and store employee success.
• Lead by example staying up to date on the latest products services training and leadership best practices to remain an expert resource to your team.
• Support team initiatives and create an inclusive environment.
• Responsible for the overall productivity results in the store. Drive operational efficiencies to help minimize risk and protect the stores assets. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses.
• Show your team youre invested in their success through personalized performance management plans and conversations as well as celebrating achievements through recognition.
• Ensure store employees meet and/or exceed defined monthly success measurements.
• Meet or exceed sales goals for the store.

• 2 years wireless retail experience high volume preferred
• Bachelors degree preferred.

• Communication (Required)
• Microsoft Office (Required)
• Store Management (Required)
• Store Operations (Required)
• Customer Service (Required)

• 2-4 years Management experience in retail sales (Required)
• 2-4 years Sales & sales management experience (Required)
• At least 18 years of age
• Legally authorized to work in the United States
• High School Diploma or GED

• Competitive base pay plus commission
• Benefits for part-time and full-time associates
• Medical dental and vision benefits
• 401K Plan
• Generous paid time-off programs
• Phone service discounts
• Serious growth potential for your career

Dedicated Dynamic Determined. These are the people we want in the Luna Wireless fam. Our team members hustle hard and make a difference both in their own lives and in the lives of T-Mobile customers all around the country.

Serving our customers and employees is at the heart of what we do. When you work with us youre not just changing your life; youre helping our customers all over the nation stay connected with their loved ones.

Were guessing you found us for a reason. Do you think youve got what it takes to chase your dreams Come face-to-face with your #LimitlessPotential at Luna Wireless one of the largest T-Mobile authorized retailers in the country with over 450 authorized retail stores in the central and eastern United States.