Systems Support Engineer, reCycle Reverse Logistics

re:Cycle Reverse Logistics is looking for a Systems Support Engineer for its Reverse Logistics operation based in CVG110. Our mission is to manage and scale information technology asset disposition (ITAD) services for used electronics and electronic equipment (UEEE) through secure and environmentally sustainable practices supporting asset recovery reuse recycling and other circular economy initiatives.

Key job responsibilities
The Systems Support Engineer supports Reverse Logistics operations based in CVG110 by building deploying and maintaining failure analysis testing infrastructure for the worlds premier cloud computing platform. This role operates in a multi-platform international lab environment supporting hardware testing automation troubleshooting and continuous improvement.
Systems Support Engineers manage test automation infrastructure across multiple platforms and architectures and implement scalable testing monitoring and reporting solutions that improve hardware quality reliability and operational readiness.
Key job responsibilities
Deploy maintain troubleshoot and improve testing environments for Failure Analysis of platforms and components.
Develop and support automation scripting and engineering tools that improve testing efficiency reliability and scalability.
Utilize source control code review change management and deployment mechanisms to safely implement technical changes.
Monitor infrastructure health investigate failures identify root causes and drive issues through resolution.
Develop and improve reporting dashboards technical documentation troubleshooting procedures and operational processes.
Manage engineering work through established project and ticketing mechanisms including ownership deliverables risks and escalations.
Support testing solutions throughout the product lifecycle from requirements and deployment through sustainment and continuous improvement.
Maintain required test infrastructure materials components and inventory.



A day in the life
A Systems Support Engineer serves as a key technical owner within the Failure Analysis lab responsible for deploying maintaining and troubleshooting the hardware and software that support test environments. The role requires strong ownership sound technical judgment and the ability to quickly identify and resolve issues that impact testing operations. Engineers work closely with Test Engineering Failure Analysis Hardware Engineering and other partner teams to address cross-functional dependencies improve system reliability and ensure testing infrastructure remains scalable available and ready to support evolving business needs.

About the team
re:Cycle Reverse Logistics is an electronics processing reuse and recycling company that works to extend the life of used electronic equipment through reuse repair and recycling. We are a stand-alone company within the Amazon corporate family that provides services to other Amazon companies. We specialize in the handling of valuable electronic equipment that was originally used in data centers. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!


- 2 years of Linux systems administration and/or development experience
- 1 years of work in at least two of these languages: Python Java Perl PHP Ruby or Bash/Shell experience
- Bachelors degree in Computer Science or other technical degree or related experience
- Knowledge of networking fundamentals
- Experience working in a 24/7 production environment
- Experience in Linux systems administration and/or development
- Experience working in at least two of these languages: Python Java Perl PHP Ruby or Bash/Shell

- 2 years of site reliability engineering (SRE) systems engineering systems administration DevOps security administration or network administration experience
- 2 years of building scripts tooling and automation for large-scale computing environments experience
- Knowledge of configuration management systems such as Puppet Chef Ansible or related systems
- Experience in site reliability engineering (SRE) systems engineering systems administration DevOps security administration or network administration
- Experience in network capture and systems troubleshooting
- Experience building scripts tooling and automation for large-scale computing environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at KY Florence - 82400.00 - 144100.00 USD annually