Systems Operations Controller (Data Processing Technician) (UMP)

Are you looking for a rewarding career with an organization that values their staff The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic creative thinking problem solving environment. This position serves as a System Operations Controller performing basic computer operating functions using operating system commands to monitor data processing environments serving DoIT supported this role you will perform basic job control procedures including review research and analysis work to resolve scheduling or job stream errors using Job Control Language (JCL). In addition you will work closely with technical personnel including application system programming staff and production control daily with review and reporting of batch processing issues. If you possess these knowledges skills abilities and experience we invite you to apply for this position to join the DoIT Team!

As a State of Illinois employee you receive a comprehensive benefits package including:
Competitive Group Insurance benefits including health life dental and vision plans.
Flexible work schedules (when available and dependent upon position).
10 -25 days of paid vacation time annually (10 days for first year of state employment).
12 days of paid sick time annually which carry over year to year.
3 paid personal business days per year.
13-14 paid holidays per year dependent on election years.
12 weeks of paid parental leave.
Pension plan through the State Employees Retirement System.
Deferred Compensation Program voluntary supplemental retirement plan.
Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP).
Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility.
For more information regarding State of Illinois Benefits follow this link: Functions

• Under general supervision serves as a System Operations Controller for the Department of Innovation & Technology (DoIT) performing journey-level computer operator duties using basic operating system command vocabulary to monitor data processing environments multi-processing schedules and systems for assigned agencies including reporting abends and system errors.
• Performs job control procedures including review research and analysis to resolve scheduling or job stream errors using Job Control Language (JCL) available documentation and procedures.
• Assists and works closely with technical personnel such as application and system programming and production control staff to review and report problems or errors with batch jobs and schedules including performing problem resolution as directed.
• Keeps abreast of new developments in the information technology field by continuing education through online training platforms meetings training sessions seminars and conferences to increase familiarity with and remain current on products vendors techniques and procedures.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

• Requires knowledge skill and mental development equivalent to completion of high school.
• Requires one (1) year of related data processing experience.
  Qualifying state employees in the employee Upward Mobility Program may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this classification.

One (1) year of professional experience performing computer system operation functions including monitoring and troubleshooting of data processing environments using Job Control Language (JCL) and accessing and utilizing software such as Time-Sharing Options/Interactive System Productivity Facility (TSO/ISPF) within Rocket BlueZone Mainframe Display session.
One (1) year of professional experience monitoring multi-processing schedules and reporting system errors or abends to appropriate personnel.
One (1) year of professional experience identifying researching and resolving job stream or scheduling errors using Job Control Language (JCL) system commands and documented procedures.
One (1) year of professional experience maintaining production logs reports or shift documentation in systems such as Enterprise Production Operations Suite (EPOS) Portal or SharePoint.
Working knowledge of automated scheduling software such as CA-Scheduler ZEKE or similar tools to monitor multi-processing schedules track batch job executions and identify or report job abends and scheduling conflicts.
Working knowledge of an automated archival and report distribution software such as Mobius View/Document Direct or similar solutions to access review and provide system reports and production documentation for operational logging and troubleshooting.
Ability to analyze data logically and exercise sound judgment in defining and evaluating problems of an operational or procedural nature.
Ability to gain and maintain effective working relationships with associates vendors clients and others.

Developed verbal and written communication skills to present technical information clearly and precisely to diverse audiences including business owners development teams agency executives supervisors and others.

Note: All applicants must be able to meet the following Conditions of Employment with or without reasonable accommodation to be considered for this position. The State of Illinois complies with federal and state disability laws and will make reasonable accommodations for applicants and employees with disabilities.
Requires the ability to verify identity.
Requires employment authorization to accept permanent full-time position with the State of Illinois.
Requires the ability to pass a position specific agency required background check.
Requires self-disclosure of criminal history.
Requires a valid drivers license and the ability to travel.
Requires the ability to work overtime including scheduled unscheduled short notice evenings weekends and holidays.
Requires the ability to use agency supplied equipment such as laptop personal computer work cell phone etc.
Requires the ability to attend seminars conferences and training to remain current on methods tools ideologies or other industry related topics relevant to job duties.
Requires the ability to lift and carry objects or equipment weighing up to 10 pounds. This is considered sedentary work as defined by the U.S. Department of Labor (20 CFR 404.1567(a)). Sedentary work involves lifting no more than 10 pounds at a time and requires occasional lifting carrying walking and standing.
The conditions of employment listed are incorporated and/or related to any duties included in the position description.